Hotel Front Desk Clerk

3 weeks ago


Ames, United States Staybridge Inn and Suites Full time
Job DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply todayCompensation:

$13 - $15 hourly

Responsibilities:
  • Field customer complaints when necessary
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Connect with the housekeeping department to ensure guest accommodations are ready
  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
Qualifications:
  • Has experience answering telephone calls and troubleshooting stressful situations
  • Working knowledge of Microsoft Office and reservation management systems
  • High school diploma, GED, or equivalent
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
  • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
About Company

NEW Staybridge Suites Extended Stay Hotel Ames IA. opening September 2023



  • Ames, United States Gateway Hotel & Conference Center Full time

    Job DescriptionJob DescriptionJob Purpose: Ensure efficient and smooth operations for excellent guest satisfaction. Respond in a professional and courteous manner to guests by providing accurate and timely information and services.Essential Duties & ResponsibilitiesAlways greet guests in a friendly and professional mannerPerform accurate check-in and...


  • Ames, United States Gateway Hotel & Conference Center Full time

    Job DescriptionJob DescriptionJob Purpose: Ensure efficient and smooth operations for excellent guest satisfaction. Respond in a professional and courteous manner to guests by providing accurate and timely information and services.Essential Duties & ResponsibilitiesAlways greet guests in a friendly and professional mannerPerform accurate check-in and...


  • Ames, United States Gateway Hotel & Conference Center Full time

    Job DescriptionJob DescriptionJob Purpose: Rotate between various duties in each of our Rooms Division areas, including Housekeeping, Front Desk, Facilities and other areas as scheduled to gain knowledge and optimize training opportunities. Essential Functions: Learn and execute primary responsibilities of the following roles: Room Attendant, Laundry...

  • Restaurant Server

    1 week ago


    Ames, United States Gateway Hotel & Conference Center Full time

    Job Purpose: Responsible for providing professional and friendly service to guests at The IowaStater Restaurant.To enthusiastically deliver first-class service and hospitality that exceeds guest expectations. Consistently delivering The GATE-way, from when the first guest arrives to when the last guest leaves.Essential Functions: Deliver hospitality to...

  • Restaurant Server

    2 weeks ago


    Ames, United States Gateway Hotel & Conference Center Full time

    Job DescriptionJob DescriptionJob Purpose: Responsible for providing professional and friendly service to guests at The IowaStater Restaurant. To enthusiastically deliver first-class service and hospitality that exceeds guest expectations. Consistently delivering The GATE-way, from when the first guest arrives to when the last guest leaves.Essential...

  • Restaurant Server

    6 days ago


    Ames, United States Gateway Hotel & Conference Center Full time

    Job DescriptionJob DescriptionJob Purpose: Responsible for providing professional and friendly service to guests at The IowaStater Restaurant. To enthusiastically deliver first-class service and hospitality that exceeds guest expectations. Consistently delivering The GATE-way, from when the first guest arrives to when the last guest leaves.Essential...


  • Ames, United States Massage Heights - Des Moines Full time

    Job DescriptionJob DescriptionBecome part of the team at Massage Heights Ames and help us inspire, educate and promote a balanced lifestyle for every Member and Guest that walks through our door. We are in search of a Assistant Store Sales Lead who is interested in growing with us and helping develop our team for our Ames location. We pride ourselves on our...


  • Ames, United States Massage Heights - Des Moines Full time

    Job DescriptionJob DescriptionBecome part of the team at Massage Heights and help us inspire, educate and promote a balanced lifestyle for every Member and Guest that walks through our door. We are in search of a someone who is interested in growing with us and helping develop our team for our Johnston location. We pride ourselves on our positive and...


  • Ames, United States Massage Heights - Des Moines Full time

    Become part of the team at Massage Heights and help us inspire, educate and promote a balanced lifestyle for every Member and Guest that walks through our door. We are in search of a someone who is interested in growing with us and helping develop our team for our Johnston location. We pride ourselves on our positive and gratifying work environment, and...


  • Ames, United States Massage Heights - Des Moines Full time

    Job DescriptionJob DescriptionBecome part of the team at Massage Heights Ames and help us inspire, educate and promote a balanced lifestyle for every Member and Guest that walks through our door. We are in search of a Lifestyle Consultant who is interested in growing with us and helping develop our team for our Ames location. We pride ourselves on our...


  • Ames, United States Massage Heights - Des Moines Full time

    Become part of the team at Massage Heights Ames and help us inspire, educate and promote a balanced lifestyle for every Member and Guest that walks through our door. We are in search of a Lifestyle Consultant who is interested in growing with us and helping develop our team for our Ames location. We pride ourselves on our positive and gratifying work...

  • Office Cleaner

    24 hours ago


    Ames, United States AJN Steelstock Ltd Full time

    **Office Cleaner** **Henstridge, Somerset** **Job Description** Cleaning the office to a high standard, including doors, tables, windows & performing tasks such as emptying bins. A full list of duties and responsibilities is available below. **Benefits** Annual summer discretionary bonus scheme 10 days sick pay allowance (after 5 years service) Company...


  • Ames, United States McFarland Clinic, P.C. Full time

    Job DescriptionJob DescriptionMcFarland Clinic is currently accepting applications for a CMA for its Ames office. Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients.Responsible for assisting in the delivery of health care and patient care management in accordance with McFarland...

  • Office Assistant

    1 week ago


    Ames, United States Akkodis Full time

    At Akkodis, we use our insight, knowledge, and global resources to make exceptional connections every day. With 60 branch offices located strategically throughout North America, we are positioned perfectly to deliver the industry's top talent to each of our clients. Clients choose Akkodis as their workforce partner to solve staffing challenges that range...


  • Ames, United States Planet Fitness - PF Baseline Fitness Full time

    Job Summary The Overnight Closer (Customer Service Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of...


  • Ames, United States Planet Fitness Inc. Full time

    Job Summary The Overnight Closer (Customer Service Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of...

  • Club Manager

    5 days ago


    Ames, United States Planet Fitness - PF Baseline Fitness Full time

    Job SummaryThe Club Manager will be responsible for the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and...