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Sailpoint Security Administrator

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Annapolis, United States North Star Group Full time
Job DescriptionJob Description- Serving as the primary technical support lead for multiple SAAS platforms
- Planning, designing, installing, administering, and operating information security technical operations
- Serving as a system matter expert and primary support contact for the Information Security Team
- Opening support calls to troubleshoot and resolve issues
- Performing system performance monitoring, troubleshooting, and documentation
- Participating in light project management, audit support, and reporting
- Leading, scheduling, coordinating, and providing guidance for Information Security Team activities
- Deploying, configuring, administering, and customizing SAAS software to meet business needs
- Developing new processes, procedures, and workflows to improve security operations
- Identifying and resolving a variety of problems such as software configuration issues, security issues, and performance problems
- Generating regular status reports and technical and procedural documents
- Hosting weekly status meetings/calls with team
- Providing Information Security staff training on supported platforms
- Having ten years of relevant IT work experience, with at least five years in the information security and SaaS management and administration field
- Having two years experience with SaaS platform design, implementation, application customization and support
- Being proficient with information security platforms in an enterprise environment
- Having experience with SailPoint, CyberArk, Microsoft Purview and Archer
- Having excellent communication, interpersonal and team skills
- Being capable of presenting technical information for knowledge transfer and training purposes
- Being able to establish and maintain effective working relationships with various levels of personnel
- Having the ability to troubleshoot application specific problems and open support tickets as needed.