Strategic Project Manager

2 weeks ago


Birmingham, United States KJ Media Full time
Job DescriptionJob Description

Purpose of the Position:

  • Develop and optimize standard operating procedures (SOPs) for the company.
  • Gain hands-on experience in all areas of operations to prepare for a future management role.

Primary Job Duties:

  • Create SOPs for existing and new customers.
  • Analyze operational data to identify trends and improvement opportunities.
  • Provide strategic input to upper-level management to enhance efficiency and profitability.
  • Learn various aspects of the business through diverse training and work schedules.

Secondary Job Duties:

  • Promote and develop the Courier Express company culture.
  • Support operators with tools and resources for success.
  • Assist management with goal setting, action plans, staffing, and service-related decisions.

Impact on Other Positions, Products, & Services:

  • Ensure smooth operations and strong customer relationships across the company.

Qualifications:

  • College degree and/or 3+ years of managerial experience in the courier or transportation industry.
  • Flexible work schedule
  • Ability to travel for projects

Personal Skills Required:

  • In-depth knowledge of the courier industry.
  • Problem-solving and analytical skills.
  • Excellent written and verbal communication.
  • Leadership, time management, and prioritization skills.
  • Results-driven with strong attention to detail.
  • Ability to develop and implement action plans.
  • Organizational and interpersonal skills.
  • Previous management experience.
  • Computer proficiency.
  • Self-motivated with strong project management skills.

Please note: This position involves some travel.



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