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Insurance Customer Service Representative
1 month ago
A Customer Service Representative provides service to customers by handling policy inquiries, changes, quotes and billing inquiries in person, over the telephone, via text and email in English and Spanish (Bilingual). Products offered/serviced include Auto, Home, Life, Health, Commercial, retirement and college savings plans.
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Career Growth Opportunities
Evenings Off
Mon-Fri Schedule
Hands on Training
Responsibilities
- Assist team members with challenging insurance service calls and policy inquiries
- Provide excellent customer service to insurance policyholders in English and Spanish
- Inbound and Outbound Calls
- Assist in the Sales process
Requirements
- Spanish and English
- Previous customer service experience
- Self-motivation and goal-orientation
- Strong organizational. and time management skills
