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Medical Assistant
4 months ago
**Position:** Lead Medical Assistant
**Location:** Royal Palm Beach Medical Group, Royal Palm Beach, FL
**About Us:**
Royal Palm Beach Medical Group is a premier healthcare provider dedicated to delivering top-notch medical services to our community. Our team is composed of highly skilled professionals committed to providing compassionate and comprehensive care. We are currently seeking a motivated and experienced Lead Medical Assistant to join our team.
**Job Description:**
The Lead Medical Assistant will play a crucial role in overseeing the clinical operations of our medical assistants. This individual will ensure efficient workflow, provide training and support to the team, and maintain the highest standards of patient care. The ideal candidate will have strong leadership skills, excellent clinical knowledge, and a passion for improving patient outcomes.
**Key Responsibilities:**
- Supervise and coordinate daily activities of medical assistants.
- Assist in patient care, including taking vital signs, preparing patients for examinations, and performing routine diagnostic tests.
- Provide training and mentorship to new and existing medical assistants.
- Ensure compliance with all healthcare regulations and safety protocols.
- Collaborate with healthcare providers and administrative staff to optimize clinic operations.
- Maintain accurate patient records and ensure confidentiality.
- Address patient inquiries and concerns with professionalism and empathy.
- Participate in quality improvement initiatives and staff meetings.
**Qualifications:**
- Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification.
- Minimum of 3 years of experience as a Medical Assistant, with at least 1 year in a supervisory role.
- Strong knowledge of medical terminology, clinical procedures, and healthcare regulations.
- Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in electronic health record (EHR) systems.
- Bilingual (English/Spanish) preferred
**Skills:**
- Leadership and team management
- Effective communication and patient interaction
- Clinical skills, including phlebotomy and administering injections
- Electrocardiogram (EKG) administration and interpretation
- Time management and organizational skills
- Attention to detail and accuracy in record-keeping
- Problem-solving and critical thinking
- Conflict resolution and ability to handle stressful situations
- Ability to educate and train staff on new procedures and protocols
- Proficiency in Microsoft Office Suite and other relevant software
- Adaptability to changes in healthcare technology and practices
- Compassionate patient care and bedside manner
- Knowledge of HIPAA regulations and patient confidentiality
- Ability to perform wound care and dressings
- Familiarity with medical billing and coding procedures
- Competence in using medical diagnostic equipment
**Royal Palm Beach Medical Group** is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
**Join our team and make a difference in the lives of our patients**
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