Front Of House Manager

4 weeks ago

Kapolei, United States 604 Hospitality Group Full time
Job DescriptionJob DescriptionCompany Overview

Founded in 2016, Restaurant 604 offers the best waterfront dining experience for military families, local residents, and those just passing through to enjoy a quality meal with excellent service.

Our success comes from the loyalty and dedication of our team, the Ohana. We are proud to employ nearly 400 team members, making 604 one of Hawaiis largest locally-owned restaurant operators. Together, we strive to impact our community by becoming one of the best workplaces in Hawaii.

The success of Restaurant 604 launched the family of 604 restaurants that includes 604 Express, The Beach House by 604, Mangiamo by 604, 60fore Bar & Grill, 604 Ale House and 604 Clubhouse. Our family of restaurants features an enjoyable experience for all with great food, live music, breathtaking views, and exceptional service with Aloha.

Job Summary

The Front of House manager is responsible for the day-to-day operation and management of the restaurant. Additionally, they are responsible for training, supervising, and scheduling front of house staff as well as ensuring that the restaurant is providing excellent service to guests while adhering to company policies and procedures.

Responsibilities


  • Coordinate daily operations
  • Manage a team of front of house staff including scheduling and training.
  • Assist in the interviewing and hiring of front of house positions.
  • Ensure high-quality service and full-time guest satisfaction during all hours of operation.
  • Ensure all quoted seating times are met and the waitlist is executed properly at the host stand.
  • Ensure kitchen ticket times do not exceed or violate company standards.
  • Maintain order and discipline in the restaurant during working hours.
  • Attend management training/meetings including leadership and HR management training.
  • Execute opening and closing duties to ensure they are completed correctly and that cleanliness and maintenance are maintained 100% of the time.
  • Responsible for daily deposits, and the correct operation of the POS systems.
  • Inventory and maintenance of par levels for front of house items as assigned.
  • Providing excellent customer service to guests and excellent leadership to all employees.
  • Gain working knowledge of sales goals, cost of goods sold, labor allotments, budget variance, inventory counts and all other reporting data as assigned.
  • Enforce and monitor all health, safety, and sanitation standards in accordance with company policy.
  • Handle/respond to guest complaints according to provided guidelines as needed.
  • Work closely in being responsive with all management team members including the Executive Team to provide seamless execution of operational service.
  • Perform all other duties as assigned including but limited to specific areas of responsibility assigned by AGM.

Qualifications


  • Must be at least 18 years old.
  • 2+ years restaurant management experience.
  • Positive attendance and work performance record.
  • Extensive food and beverage knowledge.
  • Strong leadership, motivational, people, verbal, written and communication skills
  • Customer service experience as a Manager
  • Excellent decision making, communication skills, and strong time management skills
  • Experience using POS systems and cash handling.
  • Passion for food and restaurant industry
  • Familiar with restaurant and workplace safety policies and procedures.
  • Strong computer skills, including G-Suite (i.e. Docs, Sheets, Slides, etc.).
  • Ability to influence others and interact with all levels of the organization.
  • Organized and detail oriented approach, including strong analytical and tactical execution.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  • Ability to work extended hours, including weekends and/or holidays.
  • Must be able to lift and/or carry up to 20 lbs. occasionally.
  • Outstanding oral and written communication skills.
  • High energy, positive personality with a sense of urgency..
  • Strong organizational skills, can-do and positive attitude with the ability to prioritize, multi-task and meet deadlines and resolve issues effectively in a changing work environment.
  • Must be able to stand and exert well-paced mobility for the duration of a scheduled shift.
  • Must have the ability to stand and walk for extended periods of time.
  • Must have the ability to lift, stoop, and bend.
  • Must be reliable and punctual
  • Must be efficient and accurate with money and figures including cash management.
  • Must be able to pass food safety training.
  • Must be able to work flexible hours including evenings, weekends, and/or holidays.

Benefits/Perks for Eligible Employees

  • Paid Time Off
  • Bereavement Leave
  • Emergency Days
  • Referral Program
  • Employee Discounts
  • Skechers Direct Program
  • Management Bonus Program
  • Medical/Dental Benefits
  • Group Life Insurance
  • Universal Life Insurance
  • Short-Term Disability

  • Front Of House Manager

    2 days ago

    Kapolei, United States 604 Hospitality Group Full time

    Job DescriptionJob DescriptionCompany OverviewFounded in 2016, Restaurant 604 offers the best waterfront dining experience for military families, local residents, and those just passing through to enjoy a quality meal with excellent service.Our success comes from the loyalty and dedication of our team, the Ohana. We are proud to employ nearly 400 team...

  • Front Desk Manager Second Language

    2 months ago

    Kapolei, United States Marriott Hotels & Resorts Full time

    Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/ Door Staff, Switchboard and Guest Services/ Front Desk. Position directs and works with managers and emp Front Desk, Guest Service, Manager, Front Desk Manager, Customer Service, Office Manager, Hotel

  • Hotel Front Desk Agent

    5 days ago

    Kapolei, United States Residence Inn Kapolei Full time

    Are you ready to join a team that thrives on excitement and loves to create unforgettable experiences for our guests? Look no further because we have the perfect opportunity for you! As a full- or part-time Hotel Front Desk Agent at Residence Inn by Marriott Oahu Kapolei, you will be the face of our hotel, greeting guests with a warm aloha and ensuring their...

  • Hotel Front Desk Agent

    4 weeks ago

    Kapolei, United States Residence Inn Kapolei Full time

    Job DescriptionJob DescriptionAre you ready to join a team that thrives on excitement and loves to create unforgettable experiences for our guests? Look no further because we have the perfect opportunity for you! As a full- or part-time Hotel Front Desk Agent at Residence Inn by Marriott Oahu Kapolei, you will be the face of our hotel, greeting guests with a...

  • Front Desk Receptionist

    2 weeks ago

    Kapolei, Hawaii, United States Four Seasons Hotels Limited Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Sous Chef

    4 weeks ago

    Kapolei, Hawaii, United States realjobshawaii Full time

    Job responsibilities include but not limited to:Minimum 2 years supervisory experience in a fast paced high volume kitchen in at least a Sous Chef position or higher.Knowledgeable in a variety of cuisines, with attention to current food trends.Prepare the kitchen to accept deliveries and oversee proper startup and use of kitchen equipment from the cooks and...

  • Sous Chef

    1 month ago

    Kapolei, Hawaii, United States realjobshawaii Full time

    Job responsibilities include but not limited to:Minimum 2 years supervisory experience in a fast paced high volume kitchen in at least a Sous Chef position or higher.Knowledgeable in a variety of cuisines, with attention to current food trends.Prepare the kitchen to accept deliveries and oversee proper startup and use of kitchen equipment from the cooks and...

  • Resort Lifeguard

    5 days ago

    Kapolei, Hawaii, United States realjobshawaii Full time

    · Willingness to accept the most effective role· Respond quickly, intelligently, decisively and in accordance with established emergency management procedures· Respond to emergency situations in assigned zone. Assists in communicating emergency situations outside of assigned zone· Abide by grooming standards set forth by JEM and the facility· Identify...

  • Service & Engagement Team Leader (Hourly Front End Supervisor)

    2 weeks ago

    Kapolei, Hawaii, United States Target Full time

    The pay range per hour is $ $41.65Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers...

  • In-House Marketing Executive

    5 days ago

    Kapolei, United States Marriott Vacations Worldwide Full time

    Hourly Rate: $14.00 Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and telemarketing experience to join our award-wining sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests in Marriott...

  • Front Desk Specialist

    2 weeks ago

    Kapolei, Hawaii, United States Alliance Personnel Full time

    Job Title: Guest Services CoordinatorCompany: Resort in Ko OlinaLocation: Ko OlinaCompensation: $19/hourEmployment Type: Temporary - Full TimeWork Schedule: Monday-Friday 9am-5pmKey Responsibilities:- Welcome and assist residents and guests- Manage check-ins and check-outs- Handle payments, reservations, and provide property information- Address resident and...

  • Dishwasher/Service Assistant

    1 month ago

    Kapolei, Hawaii, United States Denny's Full time

    A Dishwasher/Service Assistance at Denny's plays a special role in the overall operation of the unit.Your work makes everything tick like a clock. A Denny's Dishwasher/Service Assistant has a "Guests First" attitude, engaging in friendly conversation with guests & employees as you perform duties such as:Maintains the dishroom and ensures that all dishware,...

  • Shift Lead

    2 weeks ago

    Kapolei, United States Cooper Connect Full time

    Job Description Company: Chick-fil-A Kapolei Parkway Owner/Operator, Spencer Goo, is a local of the Island, and is passionate about coming home and making an impact in his home community This is a brand new store just opening December 8th, 2023 Work for a boss that encourages ownership and growth Chick-fil-A has the highest customer satisfaction scores for...

  • Now Hiring FOH/BOH Trainee

    1 month ago

    Kapolei, United States Genki Sushi Full time

    Primary Job Function: Under the direction of the Store Manager T-6, the FOH/BOH-T position is considered an entry-level Trainee. The incumbent is given specific and detailed instructions on the tasks to be performed, the procedures to be followed, and how the finished work will be submitted. Work assignments are clear-cut, routine, selected, and designed to...

  • Now Hiring FOH/BOH Trainee

    4 weeks ago

    Kapolei, United States Genki Sushi Full time

    Primary Job Function: Under the direction of the Store Manager T-6, the FOH/BOH-T position is considered an entry-level Trainee. The incumbent is given specific and detailed instructions on the tasks to be performed, the procedures to be followed, and how the finished work will be submitted. Work assignments are clear-cut, routine, selected, and designed to...

  • Logistics Manager

    1 month ago

    Kapolei, United States Southern Glazer's Wine & Spirits of America Full time

    Responsible for managing the logistics department in a warehouse with moderate volume, scope, and complexity. This role also in charge of the complete delivery fleets maintenance program and must ensure all logistics associates meet DOT and CMV crit Manager, Logistics Associate, Logistics, Transportation

  • Shift Lead

    2 days ago

    Kapolei, United States Cooper Connect Full time

    Job DescriptionJob DescriptionCompany: Chick-fil-A Kapolei ParkwayOwner/Operator, Spencer Goo, is a local of the Island, and is passionate about coming home and making an impact in his home communityThis is a brand new store just opening December 8th, 2023Work for a boss that encourages ownership and growthChick-fil-A has the highest customer satisfaction...

  • Shift Lead

    1 week ago

    Kapolei, United States Cooper Connect Full time

    Job DescriptionJob DescriptionCompany: Chick-fil-A Kapolei ParkwayOwner/Operator, Spencer Goo, is a local of the Island, and is passionate about coming home and making an impact in his home communityThis is a brand new store just opening December 8th, 2023Work for a boss that encourages ownership and growthChick-fil-A has the highest customer satisfaction...

  • Community Manager

    4 weeks ago

    Kapolei, United States Cirrus Asset Management Full time

    Job Description Job Description Company Description At Cirrus Asset Management, we are dedicated to providing exceptional property management services to property owners and residents alike. With our expertise and passion for real estate, we strive to create a seamless and rewarding experience for all parties involved. Our company culture is defined by its...

  • Busser

    1 month ago

    Kapolei, United States 604 Hospitality Group Full time

    Job DescriptionJob DescriptionCompany OverviewFounded in 2016, Restaurant 604 offers the best waterfront dining experience for military families, local residents, and those just passing through to enjoy a quality meal with excellent service.Our success comes from the loyalty and dedication of our team, the Ohana. We are proud to employ nearly 400 team...