Full Time Aquatics Manager

1 month ago

Springboro, United States Aqua-Tots Development Full time
Job DescriptionJob Description

ATD Aquatic Manager:

  • 30-40 hours per week in school
    • Subject to change based on school's need
  • Maintain an AT-MWSI Certification
  • At least 1 shift teaching swim lessons per week, but no more than 3 permanent shifts
  • Coordinate and manage pool operations - implementing local State/County Health Department standards (1.1.1 Minor Incident-Aquatic Response) guidelines
  • Clear and constant communication between GM and MIT
  • School Culture
    • Uphold Aqua-Tots Swim Schools Core Values
    • Develop, mentor, and identify future leaders in the next generation of excellent swim instructors for Aqua-Tots
    • Follow and implement Aqua-Tots Swim Schools customer service guidelines to ensure an exceptional customer experience for every customer
    • Communicate effectively with potential and existing customers
    • Build relationships with families, know their names and their children's names
    • Use the customer-focused principle in each customer interaction
  • Administrative Tasks
    • 1 hour per week participating in ATD AM call
    • Verify time clock with scheduled shifts in WIW prior to payroll
    • 2-4 hours per week for administrative tasks
      • Keeping training forms up to date and completed in a timely manner.
      • Ensuring WSI Schedule is updated and reflects correctly each week.
      • Student Reports pulled by specified due dates give by MIT
        • Stuck students
        • Aged Out Students
      • Weekly WSI assessments completed and turned into MIT
      • Weekly school update email sent to MIT at the end of each week
        • Includes: WSI hired, in training, completed training, quality concerns etc.
      • Responsible for hiring, training, assessing, coaching and performance of aquatic staff
      • Responsible for completing training verification form on all new AT-WSI
      • Create, maintain, and review instructor schedules
      • Oversee substitute instructors and resolve scheduling conflicts
      • Anticipate staffing needs
      • Address aquatic customer concerns, providing a win/win outcome
      • Respond to parents within 24 hours of any reported instructor performance concern
      • Report unresolved aquatic complaints to General Manager/MIT
    • Aquatic Training/Pool Operations
      • Minimum of 1-2 hours conducting assessments and 5-10 hours per week training and conducting instructor assessments. Time based on demand
        • Training can be, but not limited to, co-teaching and IWSE.
      • Complete WSI assessments & co-teaching based on assessment schedule and AT-WSI needs
      • Ensure that all AT-MWSI meet certification requirements
      • Keep up and utilize all curriculum related information from HQ
      • Ensure quality of Aqua-Tots curriculum
        • Ensure quality and progression of lessons
      • Schedule monthly in-services and choose the in-service topic for the month
        • Conduct two safety in-services per year following HQ guidelines

AM Weekly Schedule:

  • AM is expected to work at least every other Saturday
  • AM must be able to close at least one day per week and open one day per week (will shift based on school's demand)
  • Time off in peak season is limited. All time off requests must be put in 2 weeks in advance. Time off is not guaranteed depending on the needs of the swim school.
  • During Summer a minimum of 1 Manager On Duty shift per week

Daily Duties


  • Supervise and support aquatic staff
  • Oversee all swim instructor schedules, subbing when needed if no instructor is available to cover
  • Follow and complete (1.1.1 Opening and Closing the Pool) checklist
  • Manage swim instructor performance issues and instructor specific concerns
  • Host pre-shift and post-shift meetings
  • Coordinate and manage pool operations- implementing local State/County HD standards, including, but not limited to vacuuming, backwashing, and chemical balancing
  • Monitor deck supervisors

Weekly Duties

  • Aquatic scheduling/adjustments
  • Meeting with OM/GM
  • Monitor aquatic staff 90% attendance policy
  • Develop plan for stuck students and implement changes
  • Take water sample to local pool store
  • Participate in ATD AM calls
  • Weekly update sent to MIT
  • Conduct and submit AT-WSI Assessments and Safety Assessments based on guidelines given

Monthly Duties

  • Schedule training and instructor recruitment
  • Lead monthly aquatic in-service meetings

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