Patient Account Coordinator, College Park Office

4 weeks ago

Atlanta, United States Peachtree Orthopedics Full time
Job DescriptionJob Description

Join Our Team at Peachtree Orthopedics and Help Others "Get Better"

At Peachtree Orthopedics, we're on a mission to make a difference in healthcare, and we're looking for dedicated individuals to join our team. With nine convenient offices across Greater Atlanta, we're committed to providing top-notch care and your skills and passion can make a real impact. We're not the largest practice in Atlanta, but we take pride in delivering dedicated and compassionate care to everyone who walks through our doors. If you're ready to be part of a team that values your contribution and offers room for growth, consider joining us in our mission to help others "Get Better."

Our Culture

Peachtree Orthopedics has a rich history of 70 years in business and has earned recognition as a Top Workplace by the Atlanta Journal Constitution for five consecutive years. We take pride in our family-oriented, dedicated, passionate, and hardworking culture. When you join our team, you become a part of a community that values excellence in healthcare while working in a supportive and nurturing environment.

Why Choose Peachtree Orthopedics?

At Peachtree Orthopedics, we offer more than a job; we offer an opportunity to be part of something extraordinary:

  • Limitless Growth: Propel your career with abundant professional development opportunities within our dynamic organization.
  • Empathetic Culture: Immerse yourself in a supportive, lively work culture that values your well-being and celebrates your contributions.
  • Dedication to Excellence: Join a team of like-minded individuals who share your commitment to delivering top-notch care to our cherished patients.

Location: College Park office

Work Schedule: Monday – Friday 8:00am – 5:00pm; occasional Saturdays on a rotating schedule

Job Type: Full-time

Your Impactful Role

As the Patient Account Coordinator, your warm and professional demeanor will be a key asset. During the check-out process, you'll ensure that patients conclude their appointments smoothly by handling payments, explaining outstanding balances, and assisting with scheduling any necessary follow-up appointments. Your welcoming and organized approach contributes to a positive experience for our patients and efficient clinic operations.

  • Point of Service Excellence: Ensure accurate and timely processing of patient check-outs, including the collection of Point of Service payments, all while maintaining a friendly, patient-centered approach. Your attention to detail in this area contributes to the smooth and efficient operation of our clinic.
  • Billing and Records Management: Manage patient billing and insurance-related tasks, as well as timely charge capture for clinic-based services. This includes maintaining organized and compliant records, communicating with insurers, and ensuring the prompt resolution of any outstanding balances.
  • Work Status Coordination: Play a crucial role in coordinating work status forms for patients, promptly faxing them to relevant parties within 48 hours of a patient's appointment. Your efficiency helps support patients and maintain a seamless workflow.
  • Patient Engagement: Keep patients informed of outstanding balances and assist them in setting up payment plans to manage their bills. Additionally, make sure patients are notified of upcoming appointments and assist with the check-in process when necessary.
  • Collaborative Support: Work closely with providers, clinical teams, and other team members to report any missing slips and maintain clinic order. This collaborative effort ensures that our services run smoothly, and patients receive the care they need.
  • Financial Management: Contribute to effective financial management by processing patient refunds, handling payments, and re-billing insurance companies as needed. Your attention to financial details helps us provide quality care.
  • Continuous Learning: Stay up to date with third-party billing and reimbursement procedures, clinic financial policies, and industry knowledge. This knowledge empowers you to provide the best support to our patients and maintain compliance.
  • Documentation and Reporting: Prepare and submit daily productivity reports, track trends in accounts receivable, and recommend resolutions for any issues encountered. Your documentation and reporting are vital for the clinic's success.
  • Proactive Collections: Take a proactive approach to managing account receivables, including identifying trends, denial issues, or irregularities affecting resolution. You'll play a key role in ensuring our financial operations run efficiently.
  • Adapt and Assist: As part of our dynamic team, you may be asked to handle various tasks and assist with other administrative or clinical responsibilities when needed. Your adaptability and willingness to support the team are highly valued.
  • Patient Inquiry Support: Respond to patient billing and statement inquiries via email, telephone, and patient portals. Your prompt and courteous responses contribute to overall patient satisfaction.

Qualifications

  • High school diploma or equivalent (GED) required.
  • Associate degree in related fields preferred.
  • Minimum 1 year of experience in a fast-paced medical or customer service role.
  • Familiarity with ICD-10, CPT, HCPCS, the use of modifiers, and/or the physician billing and collections processes is a plus.
  • Reliable transportation is required for occasional travel to other locations based on patient volumes.
  • Flexibility to work occasional Saturdays on a rotating schedule.
  • Strong analytical, problem-solving, and communication skills.
  • Excellent customer service, communication, and interpersonal skills.
  • Ability to meet productivity standards and complete tasks efficiently.

Certifications:

  • Certification as a Certified Patient Account Representative (CPAR) is a plus.

Physical Demands and Work Conditions: The physical demands for this role involve talking and hearing regularly. You'll also frequently stand, walk, sit, and use your hands for various tasks, with regular repetitive movements of wrists, hands, and fingers. Your daily activities will include operating standard office equipment, such as a keyboard, calculator, phone, and computer. On occasion, you may need to lift and move objects up to 30 pounds and work at a computer for extended periods. There will be occasional stooping and bending at 90 degrees. In terms of the work environment, you can expect a moderate noise level. You must be prepared to interact with patients and family members, some of whom may occasionally display aggressive or hostile behavior. In these situations, your ability to respond calmly and professionally is crucial.

Peachtree Orthopedics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Powered by JazzHR

39pmYIFQYN

  • Patient Account Coordinator, Float South Offices

    1 day ago

    Atlanta, United States Peachtree Orthopedics Full time

    Job DescriptionJob DescriptionJoin Our Team at Peachtree Orthopedics and Help Others "Get Better"At Peachtree Orthopedics, we're on a mission to make a difference in healthcare, and we're looking for dedicated individuals to join our team. With nine convenient offices across Greater Atlanta, we're committed to providing top-notch care and your...

  • Patient Account Coordinator, Float South Offices

    4 weeks ago

    Atlanta, United States Peachtree Orthopedics Full time

    Job DescriptionJob DescriptionJoin Our Team at Peachtree Orthopedics and Help Others "Get Better"At Peachtree Orthopedics, we're on a mission to make a difference in healthcare, and we're looking for dedicated individuals to join our team. With nine convenient offices across Greater Atlanta, we're committed to providing top-notch care and your...

  • Patient Care Coordinator

    3 hours ago

    Atlanta, Georgia, United States Star Orthopedics and Spine Full time

    Star Orthopedics and Spine Star Orthopedics and Spine College Park, GA College Park, GA Full-time Full-time $17 - $22 an hour $17 - $22 an hour 3 days ago 3 days ago 3 days ago Personal Injury Experience is REQUIRED Fast-paced, multi-specialty practice looking for a detail oriented, motivated, efficient, friendly, positive and energetic Patient Care...

  • Patient Account Coordinator, Occupational Medicine

    1 day ago

    Atlanta, United States Peachtree Orthopedics Full time

    Job DescriptionJob DescriptionJoin Our Team at Peachtree Orthopedics and Help Others "Get Better"At Peachtree Orthopedics, we're on a mission to make a difference in healthcare, and we're looking for dedicated individuals to join our team. With 10 convenient offices across Greater Atlanta, we're committed to providing top-notch care and your...

  • Patient Account Coordinator, Occupational Medicine

    4 weeks ago

    Atlanta, United States Peachtree Orthopedics Full time

    Job DescriptionJob DescriptionJoin Our Team at Peachtree Orthopedics and Help Others "Get Better"At Peachtree Orthopedics, we're on a mission to make a difference in healthcare, and we're looking for dedicated individuals to join our team. With 10 convenient offices across Greater Atlanta, we're committed to providing top-notch care and your...

  • Budget Analyst

    1 month ago

    Atlanta, United States City of College Park, GA Full time

    Salary : $56,290.00 Annually Location : College Park, GA Job Type: Full-Time Job Number: 1510-007 Department: Finance Opening Date: 03/22/2024 FLSA: Exempt Summary A successful candidate will play an active role in the City of College Park's existing operational success. The purpose of the position is to be accountable for the accuracy and professional...

  • Budget Analyst

    4 weeks ago

    Atlanta, United States City of College Park, GA Full time

    Salary : $56,290.00 Annually Location : College Park, GA Job Type: Full-Time Job Number: 1510-007 Department: Finance Opening Date: 03/22/2024 FLSA: Exempt Summary A successful candidate will play an active role in the City of College Park's existing operational success. The purpose of the position is to be accountable for the accuracy and professional...

  • Physician Assistant or Nurse Practitioner

    2 days ago

    Atlanta, United States Peachtree Orthopedics Full time

    Job DescriptionJob DescriptionJoin Our Team at Peachtree Orthopedics and Help Others "Get Better"At Peachtree Orthopedics, we're on a mission to make a difference in healthcare, and we're looking for dedicated individuals to join our team. With nine convenient offices across Greater Atlanta, we're committed to providing top-notch care and your...

  • Physician Assistant or Nurse Practitioner

    4 weeks ago

    Atlanta, United States Peachtree Orthopedics Full time

    Job DescriptionJob DescriptionJoin Our Team at Peachtree Orthopedics and Help Others "Get Better"At Peachtree Orthopedics, we're on a mission to make a difference in healthcare, and we're looking for dedicated individuals to join our team. With nine convenient offices across Greater Atlanta, we're committed to providing top-notch care and your...

  • Patient Account Coordinator, West Paces Office

    4 weeks ago

    Atlanta, United States Peachtree Orthopedics Full time

    Job DescriptionJob DescriptionJoin Our Team at Peachtree Orthopedics and Help Others "Get Better"At Peachtree Orthopedics, we're on a mission to make a difference in healthcare, and we're looking for dedicated individuals to join our team. With nine convenient offices across Greater Atlanta, we're committed to providing top-notch care and your...

  • Cashier - Customer Service

    4 weeks ago

    Atlanta, United States City of College Park, GA Full time

    Salary: $17.44 Hourly Location : College Park, GA Job Type: Full-Time Job Number: 4630-006 Department: Customer Service Opening Date: 04/23/2024 FLSA: Non-Exempt Summary A successful candidate will play an active role in the City of College Park's existing operational success. The purpose of the position is to support the efficient operation of the...

  • College Counseling Office Assistant

    2 weeks ago

    Atlanta, United States Holy Innocents' Episcopal School Full time

    Job DescriptionJob DescriptionHoly Innocents' Episcopal School is seeking a College Counseling Office Assistant. The College Counseling Office Assistant will be responsible for working directly with the college counseling team to support and assist all office related functions. This position requires professionalism, discretion, good judgment, and...

  • Dentist-Full-time- College Park, GA

    2 weeks ago

    Atlanta, United States Dental Care Alliance Full time

    Overview:Dental One Associates of College Park has been improving smiles in the Atlanta area for over 15 years. We pride ourselves on providing high-quality dentistry and outstanding patient care. Our warm, friendly staff provide a pleasant, relaxing atmosphere that our patients truly appreciate. And everyone in our office strives to make every patient feel...

  • Dentist-Full-time- College Park, GA

    7 hours ago

    Atlanta, United States Dental Care Alliance Full time

    Overview: Dental One Associates of College Park has been improving smiles in the Atlanta area for over 15 years. We pride ourselves on providing high-quality dentistry and outstanding patient care. Our warm, friendly staff provide a pleasant, relaxing atmosphere that our patients truly appreciate. And everyone in our office strives to make every patient feel...

  • Dentist-Full-time- College Park, GA

    2 days ago

    Atlanta, United States Dental Care Alliance Full time

    Overview:The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.Dental One Associates of College Park has been improving smiles in the Atlanta area for over 15 years. We pride ourselves on providing high-quality dentistry and outstanding patient care. Our warm, friendly staff provide a...

  • Administrative Coordinator

    6 days ago

    Atlanta, United States Chastain Horse Park Full time

    Job Description  Administrative Coordinator  Reports to Therapeutic Program Director  Compensation commensurate with experience Job Type Full-time. Salaried W-2 Job Summary Chastain Horse Park's mission is to empower individuals of all abilities through life-changing relationships with horses. Our non-profit organization is looking...

  • Dentist-Full-time- College Park, GA

    1 week ago

    Atlanta, GA, United States Dental Care Alliance Full time

    Overview: The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. Dental One Associates of College Park has been improving smiles in the Atlanta area for over 15 years. We pride ourselves on providing high-quality dentistry and outstanding patient care. Our warm, friendly staff provide...

  • Community Service Officer

    2 weeks ago

    Atlanta, United States Agnes Scott College Full time

    Office: Public SafetyReports to: Lieutenant/ SergeantWork Period: 12 MonthHours: Part-Time/ TemporaryOvertime: Non-ExemptJob Grade: 4General Summary: Monitors activity on the college property and enforces the safety policies of the College within the guidelines of College and departmental policies and procedures. Reports to the Sergeant or other designated...

  • Patient Account Coordinator, Physical Therapy

    4 weeks ago

    Atlanta, United States Peachtree Orthopedics Full time

    Job DescriptionJob DescriptionJoin Our Team at Peachtree Orthopedics and Help Others "Get Better"At Peachtree Orthopedics, we're on a mission to make a difference in healthcare, and we're looking for dedicated individuals to join our team. With nine convenient offices across Greater Atlanta, we're committed to providing top-notch care and your...

  • Parking Enforcement Officer

    3 weeks ago

    Atlanta, United States Star Parking Services Full time

    We have morning, evening, and overnight positions available. Since we operate 24/7, our scheduling is very flexible. You inform us of your availability, and we plug you into our schedule, simple as that. Come join one of the best parking enforcement professionals and make great money booting vehicles in the Atlanta area. This is a commission based job, the...