Surveillance Observer

Position: Observer

Department: Surveillance

Wage: 18.00/hr.

POSITION SUMMARY:  Observes and documents all activities and incidents on CCCH property in order to provide overall asset protection and optimum service and safety to Team Members and Guests.

ESSENTIAL DUTIES:

·         Perform day-to-day operations of the Surveillance department which includes Maintain adequate camera coverage and document all casino activities, mandatory observations, incidents, suspected illegal or irregular activities, and any violations of compact, internal controls, or departmental policies.

·         Ensure observations are performed in a professional and timely manner.

·         Ensure immediate actions is taken on any incident that is life-threatening or illegal.

·         Perform surveillance assignments, reviews, and reports, as directed.

·         Learn and recognize non-compliance with the Yavapai-Apache Nation and State of Arizona Gaming Compact, all CCCH Internal Controls, and departmental policies and procedures.

·         Perform other duties, as assigned.

QUALIFICATIONS:

1.     Education: 

a.     High School diploma or equivalent, required.

2.     Work Experience:

a.     One (1) year of experience in general surveillance, casino surveillance, or law enforcement required. 

b.    Experience working in a Tribal gaming enterprise, preferred.

c.     Experience working in loss prevention, preferred.

3.     Knowledge, Skills, and Abilities: The following are required:

a.     Good communication skills (verbal/written) to provide information, prepare brief but detailed descriptions/timelines of activities

b.    Professional composure under stress and deescalate tense situations

c.     Evaluate circumstances and render sound decisions under stressful or tight deadlines

d.    Experience working with a variety of hardware and software

e.     Complete auditory acuity and have full color spectrum visual capabilities

f.      Read, comprehend, and utilize complex policies, procedures, and instruction manuals to successfully perform job assignments

4.     Be at least 18 years of age.

5.     Participate and pass pre-employment drug screening and background investigation to obtain and maintain a valid Gaming License.