Spanish Speaking Insurance Customer Service Representative

2 weeks ago


Brentwood, United States Raul Diaz-Farmers Insurance Agency Full time
Job DescriptionJob Description

Our office is looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a ful-time position. Our Insurance Customer Service Representative MUST be Bilingual and fluent in both English and Spanish. Must be willing to become fully licensed within the first 30 days of hired date. Already Fully Licensed and with Farmers Insurance Experience a Plus but not required. Will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have. Job will also involve answering multiple phone lines, providing customer service to agency customers, greeting office visitors throughout the day, drafting letters & reports, and other additional clerical duties as directed by the agency owner or associates.

Experienced in handling a wide range of administrative and executive support related tasks and able to work independently with little or no supervision. Well organized, flexible and enjoy the administrative challenges of supporting an office of diverse people.

Insurance industry knowledge or currently licensed is not required but would be a greater benefit for this position.


Benefits

Annual Base Salary + Commission

Career Growth Opportunities


Responsibilities
  • Process customer policy change requests.
  • Handle all incoming claim calls from customers.
  • Complete Evidence of Insurance requests.
  • Document each customer contact in eAgent.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Take premium payments from customers.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Return all phone messages promptly.
  • Provide exceptional customer service.
  • Maintain client relationships with follow up phone calls.
  • Maintains inventory of office supplies
  • Schedule appointments for sales staff to meet prospective customers.
  • Provides on-going support to insurance clients as needed.
  • Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.

Requirements
  • Bilingual, fluent in both English and Spanish.
  • Must be willing to become license within the first 30 days of employment.
  • Ability to pass a back grand check
  • Must be willing to work until office closing hours
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Be a great self-starter with a sense of urgency.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Confident, self-starter who works well independently.
  • Must be highly self-motivated.
  • Professional phone etiquette.
  • Great Customer Service Skills.
  • Works well with other employees and is a team player with a positive attitude.


  • Brentwood, United States Sun River Health Full time

    Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess,...


  • Brentwood, United States Ross Lopez State Farm Agency Full time

    Job DescriptionJob DescriptionPosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member (Bilingual Spanish). We seek an energetic professional interested in helping our business grow through value-based conversations and...


  • Brentwood, United States Ross Lopez State Farm Agency Full time

    Job DescriptionJob DescriptionPosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member (Bilingual Spanish). We seek an energetic professional interested in helping our business grow through value-based conversations and...


  • Brentwood, United States Loureiro Insurance Agency Full time

    Job DescriptionJob DescriptionThe Loureiro Insurance Agency is invested in our employees success. We want YOU.We are seeking a passionate, self-driven, natural born sales person with a desire to make a difference in peoples lives. As our newest insurance sales representative you will sell, market, and service our insurance products to existing clients and...


  • Brentwood, United States Loureiro Insurance Agency Full time

    Job DescriptionJob DescriptionThe Loureiro Insurance Agency is invested in our employees success. We want YOU.We are seeking a passionate, self-driven, natural born sales person with a desire to make a difference in peoples lives. As our newest insurance sales representative you will sell, market, and service our insurance products to existing clients and...


  • Brentwood, United States Montgomery & Associates Insurance Full time

    Job DescriptionJob DescriptionOur growing firm is seeking an organized and friendly account manager to play a strategic role on our team. You’ll be responsible for answering any client questions or concerns about coverage, policy changes, and billing deadlines. Our ideal candidate will be able to provide an excellent customer experience and demonstrate a...


  • Brentwood, United States My Senior Health Plan Full time

    Job DescriptionJob DescriptionDescription:AVAILABLE FOR IMMEDIATE HIRE!My Senior Health Plan is looking for upbeat, compassionate individuals who possess native level fluency in both English and Spanish, are hardworking, reliable, and committed to doing their best every day!We have been around for over 17 years but still have the family-business feel! There...


  • Brentwood, United States My Senior Health Plan Full time

    Job DescriptionJob DescriptionDescription:AVAILABLE FOR IMMEDIATE HIRE!My Senior Health Plan is looking for upbeat, compassionate individuals who possess native level fluency in both English and Spanish, are hardworking, reliable, and committed to doing their best every day!We have been around for over 17 years but still have the family-business feel! There...


  • Brentwood, United States Ross Lopez State Farm Agency Full time

    Job DescriptionJob DescriptionPosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...


  • Brentwood, United States Ross Lopez State Farm Agency Full time

    Job DescriptionJob DescriptionPosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...


  • Brentwood, Tennessee, United States Signature Flight Support Full time

    Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401K match, paid time off, tuition assistance, and limitless opportunities for training and development. Signatures...


  • Brentwood, United States Signature Flight Support Full time

    Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401K match, paid time off, tuition assistance, and limitless opportunities for training and development. Signatures...


  • Brentwood, United States Corps Team Full time

    Our client, a retail chain of home improvement and agriculture stores, is seeking a Team Member Fund Assistant for a 6+ month contract position in Brentwood, TN. This role is hybrid.SummaryThis is a Customer Service facing role with working hours between 9am-5pm local time. This candidate will handle answering phone calls coming from team members who are...


  • Brentwood, United States Corps Team Full time

    Our client, a retail chain of home improvement and agriculture stores, is seeking a Team Member Fund Assistant for a 6+ month contract position in Brentwood, TN. This role is hybrid. Summary This is a Customer Service facing role with working hours between 9am-5pm local time. This candidate will handle answering phone calls coming from team members who are...

  • Insurance Agent

    3 weeks ago


    Brentwood, Tennessee, United States Comparion Insurance Agency Full time

    Pay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as...

  • Insurance Agent

    4 weeks ago


    Brentwood, Tennessee, United States Comparion Insurance Agency Full time

    Pay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as...


  • Brentwood, United States ASPEQ Heating Group Full time

    ** Technical Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO001039 Showing 1 location **Job Details** **Description** **Primary Responsibilities:** * Receive and process orders in an ERP system. * Answer calls and e-mails concerning orders, delivery schedules, shipment details, etc. * Coordinate...


  • Brentwood, United States Brightree Full time

    Customer Service Specialist - Resupply page is loaded **Customer Service Specialist - Resupply** **Customer Service Specialist - Resupply** locationsBrentwood, TN, United States time typeFull time posted onPosted 7 Days Ago job requisition idJR_011803 You could say Brightree by ResMed is a technology company. And thats true. But Brightree is, at its heart,...


  • Brentwood, United States Montgomery & Associates Insurance Full time

    We’re looking for a personable, enthusiastic Insurance Account Manager to help take our agency to the next level. Our ideal candidate is a motivated team player who has the ability to stay focused in a fast-paced work environment. You will manage client communications, nurture important relationships, and keep track of policy details and documentation in a...


  • Brentwood, United States Fernando Arguello - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...