Customer Service Specialist
4 months ago
AVAILABLE FOR IMMEDIATE HIRE
My Senior Health Plan is looking for upbeat, compassionate individuals who possess native level fluency in both English and Spanish, are hardworking, reliable, and committed to doing their best every day
We have been around for over 17 years but still have the family-business feel There is MUCH opportunity for growth and development.
Essential Responsibilities:
- THIS IS A FULL TIME, ONSITE POSITION. This is NOT a Remote/Hybrid position.
- Responds to customer inquiries and issues with thoroughness, professionalism, & in a timely manner.
- Efficiently processes administrative tasks as assigned, adjusting workload for occasional outbound calling or data input projects.
Essential Duties:
· Be able to communicate professionally with both English speaking and Spanish speaking clients (Native level fluency required in reading/writing/speaking)
· Outbound/inbound calling projects
· Answering incoming calls and fielding appropriately through an automatic dialer
· Transfers viable leads to My Senior Health Plan Inc. sales team
· Completes intake of prospect and client data through CRM (Salesforce).
· Data entry of incoming leads
· General data input
· Respond to client emails
· Customer service
· Organizes, files, and faxes applications and documents
· Back-up to all Administrative functions
· Working closely with the Administrative Team to continue development
Must-haves:
- Bachelor's degree (or experience in lieu of)
- +3 years of administrative/clerical experience
- Fluent in English and Spanish
- Experience with CRMs
- Excellent phone presence
- Excellent command of written and spoken English
- Professional and personable demeanor
- Highly organized
- Detail-oriented
- Proficiency with all MS Office applications
- Excellent multi-tasker
- Eagerness to learn new tasks and grow with the company
- Initiative to take on additional responsibilities
- Open and enthusiastic about coaching
- Maintains a sense of urgency with all tasks
- Experience with auto-dialer preferred
We offer:
- Competitive base pay, based on experience, and bonuses
- Health insurance including Dental, Life, and Vision – Employer pays 70%
- 401k Match and Profit-sharing
- Sick Time & Vacation time off
- Paid Holidays
- A Positive work environment in the heart the La Jolla Cove - walk to the ocean on your lunch break
- Corporate Wellness Program with a discounted gym membership
APPLY TODAY
My Senior Health Plan is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law.
*All offers of employment are contingent upon successfully passing a pre-employment drug test and background check.
My Senior Health Plan* participates in E-Verify.*
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely
- No
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Paid Parking in La Jolla
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Education:
- Bachelor's (Preferred)
Experience:
- Customer relationship management: 3 years (Required)
- Customer support: 3 years (Required)
- Using a CRM: 3 years (Required)
- Data entry: 3 years (Required)
- Clerical: 3 years (Required)
Language:
- Spanish (Required)
- English (Required)
Work Location: One location
-
Customer Service Specialist
2 months ago
Brentwood, United States Brightree Full timeCustomer Service Specialist - Resupply page is loaded **Customer Service Specialist - Resupply** **Customer Service Specialist - Resupply** locationsBrentwood, TN, United States time typeFull time posted onPosted 7 Days Ago job requisition idJR_011803 You could say Brightree by ResMed is a technology company. And thats true. But Brightree is, at its heart,...
-
Customer Service Specialist
3 weeks ago
Brentwood, Tennessee, United States Randstad Full timePosition Overview:We are seeking a skilled Customer Service Specialist to join a reputable healthcare organization. The ideal candidate will excel in managing both inbound and outbound communications in a fast-paced call center environment. Experience in specialty pharmacy or general healthcare is essential for this role.Salary and Schedule:Compensation...
-
Customer Service Specialist
3 weeks ago
Brentwood, Tennessee, United States Randstad Full timePosition Overview:We are seeking a skilled Customer Service Specialist to join a dynamic healthcare organization. The ideal candidate will excel in managing both inbound and outbound communications within a fast-paced call center environment. Experience in specialty pharmacy or general healthcare is essential.Compensation:Salary range: $20 - $21 per...
-
Customer Engagement Specialist
3 weeks ago
Brentwood, Tennessee, United States Zeal, TN Full timeAt Zeal, we are dedicated to creating a meaningful influence that transcends our immediate environment. Our approach begins with aligning our objectives with the clients we choose to collaborate with. By concentrating on community needs and impactful initiatives, we have established a reputable presence in the Nashville region. As we continue to expand, we...
-
Customer Engagement Specialist
3 weeks ago
Brentwood, Tennessee, United States Zeal, TN Full timeAt Zeal, we prioritize making a meaningful difference that resonates beyond our immediate operations. Our approach begins with aligning our objectives with the clients we choose to partner with. By concentrating on community needs and impactful initiatives, we have established a strong reputation in the Nashville region. As we continue to expand, we are in...
-
Customer Engagement Specialist
3 weeks ago
Brentwood, Tennessee, United States Zeal, TN Full timeAt Zeal, we prioritize making a meaningful difference that resonates beyond our organizational boundaries. Our approach begins with aligning our objectives with the clients we choose to partner with. By concentrating on community needs and impactful initiatives, we have established a reputable presence in the Nashville region. Due to our significant growth,...
-
Customer Service Associate
3 weeks ago
Brentwood, Tennessee, United States Micro Electronics Full timeJoin Micro Electronics - a leading retailer in computer and electronic devices. Our store is renowned for its extensive range of over 40,000 high-quality products and a team of experts dedicated to providing exceptional service. At Micro Electronics, we embody Passion, Energy, and Commitment, and we are devoted to fostering strong relationships with our...
-
Customer Service Associate
3 weeks ago
Brentwood, Tennessee, United States Micro Electronics Full timeJoin Micro Electronics - the leading retailer in computer and electronic devices. Our expansive superstore features an extensive range of over 40,000 premium computer products, supported by the most knowledgeable team in the industry. At Micro Electronics, our culture is built on Passion, Energy, and Commitment. We are dedicated to exceptional customer...
-
Customer Service Associate
3 weeks ago
Brentwood, Tennessee, United States Micro Electronics Full timeJoin Micro Electronics - a leading retailer in computer and electronic devices. Our expansive technology store features an extensive range of over 40,000 top-tier computer products, supported by a team of highly knowledgeable professionals. At Micro Electronics, we embody Passion, Energy, and Commitment. Our dedication to exceptional customer service and...
-
Customer Service Representative
5 days ago
Brentwood, California, United States SpeeDee Oil Change and Auto Service Full timeJob SummaryThe Customer Service Representative is responsible for delivering exceptional customer experiences and ensuring accurate completion of paperwork to track and service customers. This role involves performing various duties as instructed by the Manager or Assistant Manager.ResponsibilitiesCustomer Relations / Business DevelopmentEngage with...
-
Customer Service Representative
2 weeks ago
Brentwood, Tennessee, United States COOL SPOT Full timeJob OverviewCool Spot is seeking a skilled and enthusiastic Guest Service Specialist to join our team. As a key member of our staff, you will be responsible for delivering exceptional customer experiences and ensuring the highest level of service in our store.Key ResponsibilitiesCustomer Service: Provide friendly and attentive service to customers,...
-
Customer Experience Specialist
3 months ago
Brentwood, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Customer Support Specialist
3 weeks ago
Brentwood, Tennessee, United States Randstad North America, Inc. Full timePosition Overview:We are seeking skilled Customer Support Specialists to join a dynamic healthcare organization. The ideal candidates will have experience in managing both inbound and outbound communications within a fast-paced call center environment.Key Responsibilities:- Handle a high volume of calls efficiently.- Provide exceptional customer service to...
-
Customer Support Specialist
3 weeks ago
Brentwood, Tennessee, United States Randstad North America, Inc. Full timePosition Overview:We are seeking skilled Customer Support Specialists to join a dynamic healthcare organization. The ideal candidates will possess experience in managing both inbound and outbound communications within a busy call center environment.Key Responsibilities:- Handle a high volume of calls efficiently and professionally.- Provide exceptional...
-
Customer Service Representative
1 week ago
Brentwood, Tennessee, United States The National Call Center Full timeJob SummaryThe National Call Center is seeking a highly skilled and compassionate Customer Care Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients, families, and referral sources.ResponsibilitiesAnswer all incoming calls from assigned channels, including...
-
Customer Support Specialist
3 weeks ago
Brentwood, Tennessee, United States Randstad North America, Inc. Full timePosition Overview:We are seeking skilled Customer Support Specialists to join a dynamic healthcare organization. The ideal candidates will excel in managing both inbound and outbound communications in a fast-paced call center environment.Key Responsibilities:- Handle a high volume of calls with professionalism and efficiency.- Provide exceptional customer...
-
Customer Support Specialist
3 weeks ago
Brentwood, Tennessee, United States Randstad North America, Inc. Full timePosition OverviewWe are seeking a qualified Customer Support Specialist to join our dynamic team within a thriving healthcare organization. The ideal candidate will possess a strong background in managing both inbound and outbound communications in a fast-paced environment.Key ResponsibilitiesHandle a high volume of calls with professionalism and...
-
Customer Support Specialist
3 weeks ago
Brentwood, Tennessee, United States Randstad North America, Inc. Full timePosition OverviewWe are seeking a skilled Customer Support Specialist to join our dynamic team at a reputable healthcare organization. The ideal candidate will possess experience in managing both inbound and outbound communications in a fast-paced environment.Key ResponsibilitiesHandle a high volume of calls, ensuring excellent customer service.Assist...
-
Customer Support Specialist
3 weeks ago
Brentwood, Tennessee, United States Randstad North America, Inc. Full timePosition OverviewWe are seeking a skilled Customer Support Specialist to join our dynamic team at a reputable healthcare organization. The ideal candidate will thrive in a fast-paced environment, managing both inbound and outbound communications effectively.Key ResponsibilitiesHandle a high volume of calls, providing exceptional service to clients.Assist...
-
Customer Service Representative
7 days ago
Brentwood, Tennessee, United States Brightree Full timeAbout the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at Brightree. As a key member of our Resupply team, you will be responsible for providing exceptional customer service to patients requiring resupply of sleep therapy products.Key ResponsibilitiesInitiate and receive calls to/from patients to collect information needed...