Senior Case Manager

1 week ago

Boston, United States Boston Senior Home Care Full time $45,000 - $50,000
Job DescriptionJob Description

Job Title: Senior Care Manager

Business Unit: Executive Office of Elder Affairs (EOEA)

Department: Home Care Management

Reports to: Program Manager

FLSA: Non-Exempt

Classification: Regular Full-Time (35 hours)

Salary: $45,000 to $50,000


SUMMARY OVERVIEW

The Senior Care Manager must possess advanced Case Management skills. S/he will serve as a resource, mentor and trainer to other care managers. S/he is responsible for both identifying issues important to the effective functioning of the team and discussing them with the Care Management leadership. When new programs and policies are adopted, the Senior Care Manager will assist Care Management leadership with implementation.

ESSENTIAL FUNCTIONS

Essential Job functions: Duties _______ through _______are designated as ADA Essential Functions and must be performed in this job. All other job duties are secondary functions.

  1. Assume/maintain primary responsibilities of a Home Care Case Manager
  2. Serve as a resource, mentor and trainer to the Home Care Team.
  3. In conjunction with Care Management leadership, assist in orientation of new staff as well as training of Home Care Case Managers on new/revised policies and procedures.
  4. On-board and conduct trainings for all new hires in accordance with New Employee Orientation.
  5. Shadow new CMs during introductory period both in-person (and telephonically, if applicable),
  6. QI and Peer Review of records and documentation for new Case Managers,
  7. Report on all progress made by new Case Manager to Team Manager,
  8. Act as a liaison between new Case Manager and Team Manager,
  9. Provide ongoing support and guidance for new & existing CMs (Home Care and Admissions),
  10. Participate in job interviews for new CM applicants and provide recommendations to Home Care leadership,
  11. Attend outside trainings and present information to Team Managers/Home Care department.
  12. Take the lead on Consumer Directed Care/Tempus related questions. Attend meetings as needed.
  13. Perform other duties as assigned by Care Management leadership.



COMPETENCIES

  • Possess a sincere desire to promote the growth and development of Home Care, Care Managers.
  • Possess strong mentoring skills.
  • Possess strong working knowledge of program Policies & Procedures; business practices; agency's programs and community resources.
  • Possess strong communication skills
  • Proficient in agency computer programs.

SUPERVISORY RESPONSIBILITY

This position has no supervisory responsibilities.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, copiers, filing cabinets.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • The employee must be able to carry 15 to 20 lbs.
  • The employee is regularly required to talk and hear
  • The employee is frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms

POSITION TYPE/EXPECTED HOURS OF WORK

This is a full-time position, Monday-Friday, 9:00 AM 5:00 PM.

TRAVEL

This position required up to 25% travel. Must be able to travel to the community to perform visits at consumers' homes (may have limited accessibility), and travel under all weather conditions.

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE

  • Bachelor's Degree is required
  • Two years' experience in elder care case management.
  • Licensed Social Worker and relevant work experience preferred, but not required.

ADDITIONAL ELIGIBILITY QUALIFICATIONS

None required for this position

WORK AUTHORIZATION/SECURITY CLEARANCE

  • Must be able to work in the United States

AAP/EEO STATEMENT

Equal Employment Opportunity/Affirmative Action/Male/Female/Veteran/Disabled Boston Senior Home Care affirms and supports diversity and inclusion in our workforce and recognizes all EEOC Factors.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.



Given the nature of the organization and the population it serves, all new employees are required to clear a CORI prior to taking on a new role.



Job Posted by ApplicantPro

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