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Case Manager

2 months ago

Boston, United States Volunteers of America of Massachusetts Full time

The Opportunity: Case Manager in a residential setting providing SUD and related theraputic interventions.

Job Type: Full-time

Pay: $62,600/ year


Who We Are VOAMASS gives members of the community who need help the most the services, support, and self-esteem they need to create a fresh start. At VOAMASS, our dedicated teams are committed to serving the whole person.


As Case Manager, you'll have a dynamic and critical role providing day to day support for the residents in our Recovery Services Residential program ensuring a safe and secure therapeutic environment. As Case Manager you'll run groups and provide individual case management to residents with substance use, mental health, and/ or co-occurring disorders.


Case Manager Responsibilities:

  • Facilitate a safe and supportive environment for residents.
  • Perform weekly case management sessions for up to 9 residents.
  • Develop and provide individualized action plans for each resident to help them reach their goals to achieve independence.
  • Help clients identify appropriate providers and programs and assist with eligibility, applications, and appointments.
  • Provide resources and coordinate services with other VOAMASS programs and outside agencies.
  • Create and facilitate groups with residents in the areas of personal responsibility, social skills, and community living skills and behavior.
  • Complete documentation in Care Logic such as progress notes, resident treatment plans, and other paperwork and ensure all documentation meets the requirements of our regulators.
  • Share information with other staff about assigned residents' progress as appropriate.
  • Attend staff meetings (group supervision) and participate in individual supervision.
  • Monitor medications and Medication Log and ensure all medications policies, including distribution and destruction are followed.

The Case Manager is about making a difference in the lives of the people we serve. The Case Manager will bring the following qualifications:

  • Bachelor's Degree in related field and a minimum of two years' experience in mental health, substance use treatment, and/or co-occurring disorders.
  • CADC may be substituted in place of a Bachelor's Degree.
  • Demonstrated strong written and verbal communications skills required.
  • Knowledge of milieu therapy in residential settings; substance use modalities, harm reduction approaches, trauma informed care, whole person health approaches, dual diagnosis, and commitment to meeting the needs of the most vulnerable.
  • Computer proficiency in electronic health records and MS Word and Outlook.

Case Manager Hours: Full-Time - 9-5pm; Tuesday through Saturday


Since 1934, VOAMASS has provided critical services to the residents of the Commonwealth. From pioneering early residential treatment programs in the 1960's to leading today in the field of mental health programming, VOAMASS can be counted on to tackle our greatest challenges


For full-time employees, including our Case Manager, our comprehensive and generous benefits package includes:

  • Individual and group clinical supervision toward licensure
  • Excellent health, vision, and dental insurance with 85% of medical deductible and certain co-pays paid by employer
  • Multiple opportunities to use pre-tax dollars to save for expenses such as health care (flexible spending account), child care, transit, and parking
  • 403(b) retirement plan with employer match
  • 24/7 nurse hotline for urgent health questions
  • Employee assistance program to provide help with family concerns, stress management, legal issues, and more
  • Employer-paid long-term disability and life insurance
  • Pet insurance
  • Tuition remission programs
  • Loan forgiveness (Public Service Loan Forgiveness (PSLF) program)
  • Generous vacation benefits, starting at three weeks and moving to four weeks after three years of employment
  • 14 paid holidays, higher than industry average
  • Fitness/wellness reimbursement to cover expenses such as gym membership
  • Employee discount program on hundreds of items such as computers, cell phone plans and accessories, furniture, hotels, vacation home rentals, etc.
  • Cash bonus, with no annual cap, for referring other qualified candidates for employment

VOAMASS is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.






Compensation details: 0 Yearly Salary



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