Lawncierge

ABOUT LAWN CLUB
Lawn Club is an exciting new competitive socializing destination in the Seaport, having just opened in November, 2023.
Positioning itself as “New York’s Leisure Headquarters,” Lawn Club features indoor and outdoor rentable gaming lawns in a massive 25,000 square foot venue, along with amazing cocktails and a small menu of tasty bites.
Designed to deliver the ideal atmosphere for hanging out with friends, each rentable lawn at Lawn Club will come with a full complement of popular lawn games including bocce, cornhole, croquet, ladders, kan jam, beersbee and lawn pong, along with big-screen TVs for sports enjoyment, courtside F&B service, and dedicated “Lawncierges” to help with all gaming needs. Lawn Club also features two regulation Shuffle Board courts and two Putting Pool greens.
Lawn Club appeals to a variety of audiences: twenty-somethings looking for a fun night out, families looking for something to do together, anyone looking for a great event venue for their next social gathering, corporate event planners, and more.

About the Role

Lawncierges are the heart-and-soul of Lawn Club. They live and breathe a passion for all-things lawn games - not just the rules and equipment, but the spirit of hanging out with a game to play, a drink in your hand and grass under your feet.

Your role is to help guests get on a court and have a great time by ushering them from the clubhouse to the court, setting up the gaming equipment, and providing tips on technique, rules, scorekeeping, etc.

You also keep enthusiasm high by checking in on guests’ games, complimenting shots, giving pointers, and providing any assistance needed.

Lawncierges work closely with the service team to ensure all guests’ F&B needs are being met.

The Fun You’ll Have | Essential Responsibilities

·         Deliver a superior and fun gaming/ recreation experience to all guests

·         Serve as main point of contact for guests participating in Lawn Club activities

·         Greet, welcome, and usher guests to courts, introduce game options, check in regularly with guests

·         Demonstrate expert knowledge of all games and activities

·         Provide tips on play, rules, scorekeeping, etc. and encourage guests during games 

·         Assist patrons with questions, inquiries, and guide complaints to management

·         Set-up, maintenance and breakdown of gaming equipment

·         Partner with F&B staff for dining and drink experiences

·         Adhere to and ensure safety of all guests

·         Actively participate during line up

·         Maintain elevated standards of cleanliness and appearance throughout all areas of the club

·         Follow all company policies, procedures, and guidelines

·         Consistently report to scheduled shifts on time and ready to work in proper uniform

·         Operate ethically to protect the assets and image of the company

·         Perform other duties and responsibilities as per business need

About YOU | KNOWLEDGE, EXPERIENCE AND SKILL

·         Minimum of 1+ years as concierge, recreation attendant, or equivalent relevant experience

·         Able to deliver a fun, enthusiastic experience to guests consistently

·         Personable demeanor, instinctive nature, and ability to deliver world-class hospitality

·         Ability to think quickly, multi-task, and thrive in a fast-paced environment

·         Ability to communicate effectively and eloquently, both verbal and written

·         Ability to take direction and execute

·         High standards for cleanliness of workspace and service areas

·         Professional demeanor and polished appearance

·         Strong organizational and time management skills

·         Ability to work both independently and in a team environment

·         Ability to work a flexible schedule including days, nights, weekends, and holidays

·         Must be passionate, entrepreneurial, and dedicated to success

PHYSICAL REQUIREMENTS

·         Ability to perform the essential job functions consistently, safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. 

·         Must be able to lift and carry up to 50 lbs; Ability to stand for duration of shift, walk frequently, and climb steps regularly. 

·         Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment. 

COMPENSATION

The base pay range for this position is $20.00- $22.00 per hour. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.

BENEFITS & PERKS

Qualifying employees are eligible to participate in Medical Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Pre-Tax Commuter Benefits, & Dining Discounts

Creative Culinary Management is an equal opportunity employer.

ABOUT THE MANAGEMENT COMPANY

Creative Culinary Management Company is a hospitality company based in the heart of NYC Seaport District.  The mission of Creative Culinary Management is to channel our passion for creating an elevated culinary experience, all with a view. Our Restaurants and Marketplace offer a unique experience, whether you are looking for a family feast on the cobblestones, intimate dinner on the pier, or host a private event on our pier rooftop. Our partners' creative energy, combined with our extensive hospitality knowledge, ensures a notable encounter for each our guests.