Insurance Office Customer Service Rep

4 weeks ago

San Carlos, United States Ray Sullivan Agency Full time
Job DescriptionJob Description

Are you a natural self-starter who enjoys working with people? Whether you have insurance experience or not this is an excellent position to learn the ropes from a welcoming team of insurance professionals, and could provide a great opportunity for anyone with customer service skills and a desire to excel to start their way on an exciting career path with all the training provided.


Our family owned and operated Allstate office in San Carlos has been here for 40 years. We have deep relationships with our clients and work every day to help them do the best job they can do to protect themselves from everyday risk. We have been honored twice with the Agency Achievement Award (given by Allstate to one agency in CA) as well as Best In Company in 2016 (an award given by Allstate to only one agency in the country). You will be able to learn and become a part of one the best


Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Flexible Schedule

Evenings Off

Mon-Fri Schedule

Hands on Training

Great location


Responsibilities

Customer service Your primary role will be working with our customers on their insurance needs, from adding cars to their policy to reviewing billing questions. A good disposition and ability to multi-task are essential. There is


Maintaining client relationships Reviewing current policies with current customers to ensure they are happy with their experience and policy form our office.


Preparing insurance documents Producing insurance certificates for our customers and mortgage companies.


Identify insurance gaps and offering solutions As an account representative, a large role will be educating clients on the coverage that they have, as well as what coverage they don't have. This requires effective communication to both learn about the clients as well as a willingness to learn and become proficient in the product offerings we have to offer as solutions.


Follow Up Whether it is reviewing renewals, following up with a new client during on-boarding, or reaching out to prospect new clients, follow up is an important part of the job.


Requirements

Strong motivation and desire to succeed This is a fast-paced and high-achieving office, so we need a customer service representative who is self-motivated to take care of business quickly and efficiently. You will be expected to make outbound service and prospecting calls to both existing and prospective customers.


Good communication skills Both over the phone and through email, someone that is a pleasant, effective communicator will thrive in our office. If you enjoy talking to people this is the job for you



Experience with Computers You'll receive training on the Allstate specific programs, but having good working knowledge of email, Word, Office, and computers in general is important.


Genuine desire to be helpful - Both with clients and as a part of the sales and customer service team in our office, we are looking for someone that derives satisfaction from making things better for the people around them. Our team members are also this way, and the more the team shares this characteristic the better.



Friendly, positive demeanor Being that we are interacting with clients every day who have options of where to carry their insurance, someone who can help enhance the customer experience with a positive agent experience is a must.



Trustworthy, dependable, ethical Any team needs people they can trust and depend on, and this is certainly a core competency with us. We take pride in doing the right thing for people every day.



Insurance experience is a plus Ideal Candidate will have experience working in the insurance industry. However anyone with good customer service skills and a willingness to learn is welcome to apply



Fluency in Spanish is a plus We have a growing Spanish speaking clientele, so ability to communicate in Spanish is preferred.

  • Insurance Office Customer Service Rep

    1 week ago

    San Carlos, United States RAY SULLIVAN INSURANCE AGENCY Full time

    Job DescriptionJob Description“High Achieving Allstate Office - Collaborative team looking for a customer service representative and office administrator with great people skills and work discipline.”For this position we are open to a full-time or part-time employee.Are you a natural self-starter who enjoys working with people? Whether you have insurance...

  • Insurance Office Customer Service Rep

    3 weeks ago

    San Carlos, United States RAY SULLIVAN INSURANCE AGENCY Full time

    Job DescriptionJob Description“High Achieving Allstate Office - Collaborative team looking for a customer service representative and office administrator with great people skills and work discipline.”For this position we are open to a full-time or part-time employee.Are you a natural self-starter who enjoys working with people? Whether you have insurance...

  • Insurance Office Customer Service Rep

    1 week ago

    San Carlos, United States Ray Sullivan Agency Full time

    Job DescriptionJob DescriptionAre you a natural self-starter who enjoys working with people? Whether you have insurance experience or not this is an excellent position to learn the ropes from a welcoming team of insurance professionals, and could provide a great opportunity for anyone with customer service skills and a desire to excel to start their way on...

  • Licensed Insurance Customer Service Representative

    4 weeks ago

    San Jose, United States A To Z Insurance Agency LLC Full time

    Job Description Job Description We are seeking a Licensed Insurance Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Answer inbound telephone calls Greet and assist onsite guests Plan and schedule appointments and...

  • Licensed Insurance Customer Service Representative

    4 weeks ago

    San Jose, United States A To Z Insurance Agency LLC Full time

    Job DescriptionJob DescriptionWe are seeking a Licensed Insurance Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Answer inbound telephone callsGreet and assist onsite guestsPlan and schedule appointments and...

  • Farmers Insurance/customer Service Representative

    3 days ago

    San Dimas, United States Farmers Insurance Full time

    Farmers Insurance Agency, well established for 35 years in the San Gabriel Valley, is seeking a licensed Customer Service and Sales Rep. MUST HAVE: INSURANCE LICENSE, INSURANCE EXPERIENCE, A POSITIVE ATTITUDE, and GOOD COMMUNICATION SKILLS. Part time and full time positions available. Additional Compensation: - Commission - Bonuses Communication...

  • Customer Service Rep

    4 weeks ago

    San Antonio, United States SUPPLY NETWORK INC-VIKING SUPPLYNET Full time

    The Customer Service Representatives will be responsible for full-service account management regarding products and services, including pricing, availability, and shipping information Responds thoroughly and timely to inquiries, via phone, email, or directly to customers, within an industrial distribution environment. Work Schedule: 1st shift 7:00 am - 4:00...

  • Customer Service Rep

    2 weeks ago

    San Ramon, United States James Peregrino-District Office Full time

    Job DescriptionJob DescriptionIf you enjoy helping others and are a compassionate, customer-focused individual, then apply to our SAN RAMON insurance agency today! Our reputable insurance agency is looking for an exceptional insurance personal lines customer service representative to join our team. At James Peregrino-District Office we pride ourselves on our...

  • Customer Service Rep

    4 weeks ago

    San Ramon, United States James Peregrino-District Office Full time

    Job DescriptionJob DescriptionDont wait, take the next step in your career today. James Peregrino-District Office in SAN RAMON, California, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive...

  • Customer Service Rep

    3 weeks ago

    San Antonio, United States Elmer's Home Services Heating & Air Conditioning Full time

    Job DescriptionJob DescriptionAre you ready to become the next customer service superstar at Elmer's Home Services? Located in the heart of Texas, we're seeking a full-time Customer Service Rep - CSR to join our vibrant office team. If you're passionate about delivering top-notch service and want to kickstart your career with a respected home...

  • Customer Service Rep

    1 week ago

    San Antonio, United States Elmer's Home Services Heating & Air Conditioning Full time

    Job DescriptionJob DescriptionAre you ready to become the next customer service superstar at Elmer's Home Services? Located in the heart of Texas, we're seeking a full-time Customer Service Rep - CSR to join our vibrant office team. If you're passionate about delivering top-notch service and want to kickstart your career with a respected home...

  • Customer Service Rep

    3 weeks ago

    San Antonio, United States Brady Industries Full time

    Job DescriptionJob DescriptionRecruiting for an "HONESTLY BETTER" Customer Service RepWelcome to a different kind of role at BradyPlus.BradyPlus has been pioneering the way products and solutions are delivered to facility and foodservice professionals since 1947. At the heart of BradyPlus is a community-minded culture driven by a workforce of more than 6000...

  • Customer Service Rep

    3 weeks ago

    San Antonio, United States WebTPA Full time

    **Customer Service Rep** Location San Antonio, Texas, United States Category Customer Service/Claims Full-time 26183 JOB DESCRIPTION **Job Summary** The Customer Service Representative is responsible for handling inbound customer calls from both providers and members. They are to ensure that the highest level of service is provided no matter what the...

  • Insurance -customer Service Associate

    1 week ago

    San Leandro, United States Allstate Insurance Agency Full time

    **About us** Namaste Insurance Services LLC is a Allstate Insurance Agency located at San Leandro. **Responsibilities**: - Answers incoming customer calls and assist in creating ways for delivering excellent customer service - Attends to all customer walk-ins and handle billing issues, claims, service questions and general client concerns - Update...

  • Insurance Customer Service Representative

    2 days ago

    San Diego, United States Calqulate Full time

    Job DescriptionJob DescriptionAbout Us: Our client is a premier boutique insurance firm in Rancho Santa Fe, CA. They pride ourselves on offering tailored insurance solutions and exceptional service to our clients. Their growing company provides ample opportunities for career advancement and professional development within the vibrant insurance industry.Job...

  • Customer Service Rep

    3 weeks ago

    San Mateo, United States AUTO 360 Garage Full time

    Job DescriptionJob DescriptionAUTO 360 Garage in San Mateo, CA is looking to hire a full-time Customer Service Rep (CSR) to help our customers and provide administrative assistance around the office. Do you enjoy meeting new people and helping others? Would you like to join a team of people who work hard and have fun? Are you looking to learn new things,...

  • Customer Service Rep

    2 weeks ago

    San Mateo, United States AUTO 360 Garage Full time

    AUTO 360 Garage in San Mateo, CA is looking to hire a full-time Customer Service Rep (CSR) to help our customers and provide administrative assistance around the office. Do you enjoy meeting new people and helping others? Would you like to join a team of people who work hard and have fun? Are you looking to learn new things, improve your skills, and build a...

  • Customer Service Rep

    1 week ago

    San Mateo, United States AUTO 360 Garage Full time

    Job DescriptionJob DescriptionAUTO 360 Garage in San Mateo, CA is looking to hire a full-time Customer Service Rep (CSR) to help our customers and provide administrative assistance around the office. Do you enjoy meeting new people and helping others? Would you like to join a team of people who work hard and have fun? Are you looking to learn new things,...

  • Customer Service Rep

    6 days ago

    San Mateo, United States AUTO 360 Garage Full time

    AUTO 360 Garage in San Mateo, CA is looking to hire a full-time Customer Service Rep (CSR) to help our customers and provide administrative assistance around the office. Do you enjoy meeting new people and helping others? Would you like to join a team of people who work hard and have fun? Are you looking to learn new things, improve your skills, and build a...

  • Customer Service Representative

    4 weeks ago

    San Diego, United States Spectrum Insurance Service Full time

    Customer Service Representative/Administrative Assistant Company: Spectrum Commercial Insurance Brokers Location: San Diego, CA Job Description: We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative/Administrative Assistant. The ideal candidate will have experience in customer service and be...