Customer Service Specialist

4 weeks ago


Grants Pass, United States Global Channel Management, Inc Full time
Job DescriptionJob Description

Customer Service Specialist needs 1+ years customer service or call center experience

Customer Service Specialist requires:

Type min of 35 wpm 10 key by touch

Able to communicate via email or chat in professional manner

Able to multi task

6-3pm or 7-4pm PT

Onsite

Customer Service Specialist duties:

Answer calls in timely manner

Give excellent Customer Service to our accounts

Process orders from phone calls or emails

Complete reports as assigned.

Demonstrate 100% follow through in every commitment in an effort to provide one call resolution.

Effectively communicate additional promotions and services we offer.

Process customer orders in a courteous, efficient, timely manner with minimal errors.



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