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Supervisor/Lead - Activity & Events

2 months ago

Kissimmee, United States Holiday Inn Club Vacations Full time
Job DescriptionJob Description

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

COMPANY BENEFITS:

Weekly Pay
Matching 401K
Growth & Developmental Opportunities
Comprehensive Medical, Dental & Vision Benefits
EAP – Employee Assistance Program
PTO - Paid Time Off
Travel Benefits, Discounts & FREE Vacations through our ClubGo Program
Tuition Reimbursement & Continuing Education Courses
Outstanding Company Culture

The Supervisor of Activities & Events will be responsible for the supervision of outlet staff, ensuring guest satisfaction, and maintains service standards, cash control accountabilities and cleanliness of all associated areas including recreation, movie theatre, arcade, pools and all outdoor amenities. Individual will assist in the training of all new hires and will be accountable for inventory, ordering and stocking. Position attends to all of the day-to-day operations of arcade, organized activities, movie theatre, pools and outdoor amenities.

ESSENTIAL DUTIES AND TASKS:

  • Oversee the planning and execution of resort activities and events. Supervise, train, schedule and evaluate staff; oversee day-to-day department operations.
  • Assist in the development of activity/event promotional communications and ensure proper distribution. Order, receive, inventory, and stock supplies and merchandise.
  • Conducting retail transactions and reconciliation of cash handling.
  • Responsible for cash bank and daily deposits; vendor and guest relations.

QUALIFICATIONS:

  • Must be at least 18 years of age with a valid driver’s license, and minimum of 1 year of driving experience.
  • Must meet company required motor vehicle policy standards.
  • Strong verbal and written communication skills
  • Moderate decision-making is required under limited supervision
  • Excellent customer service skills and cash handling experience required
  • Previous inventory experience preferred
  • Must know how to operate a cash register and adding machine
  • Must be able to communicate basic resort information to owners and guests
  • Participates in proactive team efforts to achieve departmental and company goals

EDUCATION and/or EXPERIENCE:

  • High school diploma or GED
  • Experience in recreation management and/or supervision preferred
  • Previous experience in resort activities, water park operations, and/or retail operations a plus
  • Cash handling experience required

CERTIFICATES, LICENSES, REGISTRATIONS:

  • CPR/First Aid Training a plus
  • Valid driver’s license