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Front Office Assistant

2 months ago

Las Vegas, United States Hera Women's Health Full time
Job DescriptionJob Description

Job Title: Front Office Assistant
Location: Las Vegas
Job Type: Full-time
Company: My OBGYN

About Us: We are a leading OB/GYN practice dedicated to providing high-quality care to women at every stage of their lives. Our team of physicians and healthcare professionals are committed to creating a welcoming and supportive environment for our patients. We are looking for a professional, organized, and compassionate Front Office Assistant to join our growing team.
Job Description: As a Front Office Assistant, you will be the first point of contact for patients, ensuring a warm and welcoming experience from the moment they walk in. You will handle a variety of administrative and customer service tasks to support the daily operations of our practice. This is a crucial role in ensuring smooth communication and coordination between patients, staff, and providers.

Key Responsibilities:
  • Greet and check in patients with a friendly and professional demeanor
  • Schedule and confirm patient appointments via phone, email, and online portals
  • Answer phone calls, address patient inquiries, and direct calls to appropriate staff
  • Verify patient insurance and collect co-pays
  • Maintain accurate patient records and update information as needed
  • Assist with patient registration, paperwork, and electronic medical records (EMR) entry
  • Coordinate referrals and manage appointment follow-ups
  • Ensure waiting area and front office are clean and organized
  • Provide general administrative support to the clinical team as needed
Requirements:
  • High school diploma or equivalent (required)
  • 1+ years of experience in a medical front office or healthcare setting (preferred)
  • Excellent customer service and communication skills
  • Strong organizational skills with the ability to multitask in a fast-paced environment
  • Familiarity with electronic medical records (EMR) systems preferably Athena One
  • Ability to maintain confidentiality and follow HIPAA guidelines
What We Offer:
  • Competitive salary and benefits package
  • 401(k) with company match
  • Paid time off (PTO) and sick leave
  • Health, dental, and vision insurance
  • Opportunities for growth within the practice

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