Client Manager

3 weeks ago


Deerfield Beach, United States CSPI Technology Solutions Full time
Job DescriptionJob Description

CSPi (NASDAQ:CSPI) maintains two distinct and dynamic divisions – High Performance Products and Technology Solutions – with a shared vision for technology excellence. CSPi’s High Performance Products division offers extreme-performance Ethernet products for diverse applications, including cyber security, financial trading, content creation/distribution, storage networking applications,as well computer signal processing systems. CSPi’s Technology Solutions division provides innovative technology solutions for network solutions,wireless & mobility, unified communications &collaboration, data center solutions, advanced security, along with professional and managed services across those technology focus areas.

CSPi Technology Solutions is proud to be an equal opportunity employer, focused on recruiting and retaining top talent at every level. We employ people who strive to deliver value and support to our growing client base.

Our Technology Solutions division is headquartered in Deerfield Beach, Florida, with additional offices throughout the United States and Europe. We are always looking for motivated individuals to join our team and invite you to build your career with us. For more information, please visit www.cspi.com.

As a Client Manager - Technology Sales, you will be prospecting for new business, direct client engagement, working with technology partners to increase product knowledge and efficiency, and whenever possible, leveraging these partners’ relationships to drive sales into end user accounts. You will be managing both an indirect customer procurement and direct customer engagement model.


Duties and Responsibilities:

  • Achieve assigned quota targets through collaboration with partners and independent prospecting activities and manage pipeline via CRM
  • Act as solution expert to clients
  • Engage clients at a detailed level to gain an understanding of the business issues and objectives driving the client’s needs
  • Contribute to strategic planning activities across existing & prospective client bases to identify and position opportunities
  • Maintain strong technical awareness of assigned products, professional and managed services and general knowledge of other service offerings within CSPi Technology Solutions
  • Maximize key partner/vendor programs (such as Attach Rate, VIP, OIP, TIP, CAR etc.)
  • Drive account planning and solution awareness initiatives with CSPi Technology Solutions partners

Qualifications and Requirements:

  • VAR or System Integration experience Preferred
  • Sales experience in IT Solutions using: Network Solutions (Cisco/Juniper), Wireless & Mobility (Cisco/Aruba/Citrix), Unified Communications & Collaboration (Cisco/Avaya), Data Center Solutions (EMC/NetApp/Cisco/Citrix/F5) and Advanced Security (Cisco/Juniper/Palo Alto/FireEye)
  • Sales experience in Professional and Managed IT services
  • Bachelor’s degree or equivalent experience
  • Three-Five years prior client account management experience in a high tech environment in an indirect sales and procurement environment with a demonstrated track record of success in driving customer adoption of technology.
  • Knowledge of sales techniques and processes including the ability to understand customer needs, overcoming objections, ROI analysis, closing the sale
  • Knowledge of technology products is required
  • Prior experience using CRM products (Microsoft CRM and/or Salesforce.com, etc.) is a plus
  • Excellent oral and written communications skills, as well as excellent presentation skills
  • Strong work ethic, attitude and follow through ability
CSPi is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.
We will contact only those who are a potential match. As part of our pre-employment process, we require that applicants agree to submit to background screenings.


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