Shift Lead

1 month ago

Madison, United States Toppers Pizza Full time
Job DescriptionJob Description

A Shift Leader is a Team Member in charge of providing direct supervision and ensuring everything runs smoothly during their shift. You’ll ensure that the restaurant is a safe place for Team Members to work and customer to visit.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Assign and direct daily duties for Team Members based on role, skills and shift needs
  • Maintain high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
  • Uphold Toppers policies and procedures; provide feedback/coaching to Team Members as needed
  • Be knowledgeable of delivery area map/traffic patterns to assist delivery drivers organize their routes
  • Solve customer complaints quickly and with a smile
  • Provide feedback to Team Members in a positive manner
  • Train new Team Members on daily tasks
  • Balance cash draw and prepare deposit
MINIMUM QUALIFICATIONS
  • Must be legally eligible to work in the United States
  • Must be 18 years of age
  • Must have a source of reliable transportation
  • Previous quick service restaurant or supervisory experience
  • Serve-Safe/Local or State Food Service Certification preferred
PHYSICAL REQUIREMENTS         
Ability to meet the following physical requirements with or without reasonable accommodation:
  • Must be able to exert well-paced and frequent mobility for periods of up to five hours.
  • Must be able to lift up to 50 pounds.
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
  • Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
In addition to Hourly Wage + TIPS, Team Members are eligible for:
  • Flexible Scheduling
  • Pay Advances through PayActiv.
  • Meal Discounts (70% While working/50% when not)
  • Free Uniform T-Shirt
  • Referral bonuses for bringing new members to our team
  • Rapid advancement opportunities – We offer a Manager–in–Training program with pay increase at each step of the training.
  • All insurance benefits and 401(k) retirement when minimum service and average hours are satisfied**

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