Insurance Account Representative

4 weeks ago


Pocatello, United States Steve Roberts - State Farm Agent Full time
Job DescriptionJob DescriptionAbout us:
Agent for 35 years. I love having an occupation that includes helping people. I have a wonderful team of helpful, knowledgeable, and dedicated individuals.

We work with families and small businesses. We love to help with needs in protecting these people and helping recover from loses. We are looking for individuals that love to do the same types of things in their lives.

We have individual responsibilities and opportunities to inform and provide coverage for identified needs.


RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
  • Preferably licensed in auto and fire
BENEFITS:

  • Growth potential/Opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Valuable career-building experience
  • Promotional food
  • Simple IRA
  • Training and development


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