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Volunteer & Community Relations Coordinator

3 months ago

Honolulu, United States Helping Hands Hawaii Full time
Job DescriptionJob Description

Administer all aspects of the organization's volunteer program including recruiting, training and supervising volunteers. Seek out and organize community activities, outreach and collaborate with external groups to strengthen and encourage community service. Support the strategic goals and mission of Helping Hands Hawaii


Essential Duties & Responsibilities:

  • Assist in the development and maintenance of a comprehensive volunteer program in alignment with Helping Hands Hawaii's mission, vision and core values.
  • Develop and maintain strong, positive relationships with collaborative partners to ensure mutually agreed upon expectations of community service.
  • Gathers information about volunteer needs, skills, availability and goals; and matches volunteers with appropriate opportunities based on this data. Identifies and recruits using a variety of appropriate resources and techniques.
  • Communicates with all departments heads of the organization to identify and promote available opportunities. Regularly communicates with volunteers to ensure placements are a good fit for individuals' skills and goals.
  • Coordinates community fairs and other organizational events where volunteer recruitment is required or highlighted.
  • Schedules, coordinates and assigns volunteers to appropriate departments, supervisors, and/or mentors.
  • Maintains confidential files, records, applications, and other data concerning volunteers. This includes conducting criminal background checks, sex offender checks, orientation and performance of volunteers.
  • Drafts and maintains guidelines, best practices and procedures for the volunteer program.
  • Coordinates volunteer recognition and appreciation events and activities.
  • Other related duties as required.

Qualifications:

  • Bachelor's degree in social science or related field, communications, business / marketing, or human resources field from an accredited college or university and 1 year of related experience.
  • Effective communication skills (i.e. verbal/written and listening skills).
  • Working knowledge of Microsoft Office and ability to utilize computer.
  • Ability to work directly, cooperatively and collaboratively with multi-faceted and multi-ethnic programs, staff and volunteer
  • Valid Driver's license and willingness to use properly insured car.
  • Prior supervisory experience.
  • Must be able to work some Saturdays.

Preferred Qualifications:

  • Relevant experience in public benefit programs, working with low-income or homeless individuals, and/or volunteer coordination in a non-profit social service setting.
  • Relevant program development experience, to include assessing community needs, developing program ideas, and implementing programs to meet those needs.



Must comply with company code of ethics, confidentiality practices, HIPAA, safety and all other policies and procedures.

EEO/AA/M/F/Vet/Disability