Emergency Dispatcher Supervisor

4 weeks ago

Pagosa Springs, United States Archuleta County Full time
Job DescriptionJob Description

Archuleta County is seeking an Emergency Dispatch Supervisor

Archuleta County offers an excellent benefit package, including health and dental coverage, county match retirement plan, paid holidays, paid vacation, sick leave, 457 pre-tax retirement plans, and $50,000 of life and AD&D insurance.

Our Dispatchers dispatch emergency service calls 24-hours per day, 365 days a year for public safety agencies in Archuleta County. This essential role ensures community safety through effective communications duties supporting Police, Fire, Sheriff's Office, and EMS agencies.

JOB SUMMARY:

Answers emergency and non‑emergency calls and dispatches public safety, fire, and emergency medical services. Performs leadworker duties such as administrative tasks to ensure maintenance of operational functionality, input and assistance in hiring and training new-hires, quality assurance and improvement (QA/QI), and shift supervision.

Provide lead accountability for other employees within work unit, which may include scheduling, assigning and reviewing work, instructing/training in work methods, and providing input into hiring and performance evaluation processes.

Coaches, guides, and mentors trainers and assists with training new personnel, as needed, in work procedures and department policy.

Assists Emergency Communications Director with annual evaluations and performance reviews, as needed, for appropriate staff.

Acts as first level of conflict resolution for personnel on shift; records and researches complaints from citizens, user agencies and Center staff.

Handles emergency, non‑emergency, and informational phone calls from citizens, law enforcement agencies and officers, and regional user agencies.

Prioritizes calls for assistance and dispatches appropriate personnel in order of urgency and availability of manpower. Monitors status and locations of units.

Enters, updates, and retrieves information from a variety of computer systems.

Monitors multiple phone lines and radio channels simultaneously.

Performs duties pursuant to policy and procedure manuals for all user agencies.

Maintains accurate up‑to‑date files and logs. Performs record keeping, filing, and general administrative work in support of the Communications functions.

Alerts Emergency Communications Director of significant incidents.

Communicates with user agency command staff and field units alongside Emergency Communications Director to address issues and problem-solve through operational requests and updates.

MINIMUM QUALIFICATIONS

Any combination of experience and training that would likely provide the required knowledge and abilities may be qualifying.

Education - Equivalent to the completion of the twelfth grade.

Experience - Two years of experience as a Communications Dispatcher.

Licenses and Certifications: CCIC/NCIC operator, CPR Certification, Emergency Medical Dispatch (EMD) certification, APCO CTO or Supervisory Course or equivalent.

Qualified applicants should be passionate about learning and working in the Public Safety/Emergency Services, and have the ability to remain calm and professional in a variety of situations. In addition, they

The hiring process for our Emergency Dispatchers is extensive and includes written tests, drug test, psychological test, and a personal history statement.



Job Posted by ApplicantPro

  • Emergency Dispatcher

    1 month ago

    Pagosa Springs, United States Archuleta County Full time

    Job DescriptionJob DescriptionArchuleta County is seeking Emergency DispatchersArchuleta County offers an excellent benefit package, including health and dental coverage, county match retirement plan, paid holidays, paid vacation, sick leave, 457 pre-tax retirement plans, and $50,000 of life and AD&D insurance.Our Dispatchers dispatch emergency service calls...

  • Emergency Dispatcher

    1 day ago

    Pagosa Springs, United States Archuleta County Full time

    Job DescriptionJob DescriptionArchuleta County is seeking Emergency DispatchersArchuleta County offers an excellent benefit package, including health and dental coverage, county match retirement plan, paid holidays, paid vacation, sick leave, 457 pre-tax retirement plans, and $50,000 of life and AD&D insurance.Our Dispatchers dispatch emergency service calls...

  • Dispatcher

    1 month ago

    Santa Fe Springs, United States Falck Mobile Health Corp Full time

    **Falck **is a is a global emergency medical services provider originating from Denmark that services 3 states in the US including: California, Oregon, and Colorado. Falck has been operating in the US since 2010 and is one of the largest private providers of emergency medical services in the country today. Our BLS and ALS services impact not only the lives...

  • Dispatch

    1 week ago

    Carrizo Springs, United States FMB Energy Services Inc. Full time

    Our mission is to earn the reputation as a service provider and manufacturer in the oil and gas industry as the leader in; Quality Service, Consistent delivery on commitments at a fair price, always concerned with the Safety of our employees, customer and environment while always maintaining excellence, respect, and integrity in all aspects of our operations...

  • Dispatcher

    4 weeks ago

    Willow Springs, United States Univar Solutions USA LLC Full time

    **A Place Where People Matter.** Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you. Primary Purpose: The dispatcher will be responsible for working closely with the Transportation Supervisor to ensure the execution of daily transportation...

  • Dispatcher

    3 weeks ago

    Santa Fe Springs, United States Alpha Dedicated Cargo Full time

    Job DescriptionJob Description• Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs• Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors or emergency personnel• Using...

  • Dispatcher

    3 weeks ago

    Willow Springs, United States Univar Full time

    A Place Where People Matter. Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you. Primary Purpose: The dispatcher will be responsible for working closely with the Transportation Supervisor to ensure the execution of daily transportation...

  • Dispatcher

    1 month ago

    Palm Springs, United States City of Palm Springs California Full time

    This position is a member of the Palm Springs Police Department and works in the City's 24/7 911 emergency dispatch center. This position receives and transmits emergency radio messages and telephone calls; processes requests from field personnel for Dispatcher, Dispatch, Driver, Information, Experience

  • Dispatcher

    8 hours ago

    Palm Springs, United States City of Palm Springs California Full time

    This position is a member of the Palm Springs Police Department and works in the City's 24/7 911 emergency dispatch center. This position receives and transmits emergency radio messages and telephone calls; processes requests from field personnel for Dispatcher, Dispatch, Driver, Information, Experience

  • Dispatcher

    2 weeks ago

    Willow Springs, United States Univar Solutions Inc. Full time

    Press Tab to Move to Skip to Content Link Skip to main content Home Careers by Category * Accounting and Finance * Corporate (Legal, EH&S, Regulatory, HR) * Customer Solutions * Digital & Information Systems * Office/Administrative * Operations/Warehouse/Drivers * Sales & Marketing * Supply Chain Careers By Location * Brazil * Canada * China * Denmark *...

  • Dispatch Officer

    5 days ago

    Palm Springs, United States Agua Caliente Casino • Resort • Spa Full time

    Ensures the security and safety of the guests, team members, cash and physical assets of the Hotel and Casino. **Essential Duties and Responsibilities (other duties may be assigned)** - Monitors and responds to all incoming radio transmissions.Coordinates, directs, and reports all incoming radio and telephone communication. - Dispatches appropriate Security...

  • Police Dispatcher>

    3 weeks ago

    Desert Hot Springs, United States California State Gov Full time

    California State Gov - JobID: 3103405 [Dispatcher Coordinator / Telecommunicator] As a Police Dispatcher at the State of California, you'll: Receive and evaluate police and emergency calls, and related business calls for the City; Provide information and/or transfer calls to the appropriate department, agency, or response organization; Dispatch public safety...

  • Dispatcher

    1 month ago

    Coral Springs, United States Art Plumbing AC & Electric, LLC Full time

    If you are an Energetic Caring Hardworking Dedicated Customer Service and Dispatcher then come join our team of motivated professionals at Art Plumbing, Airconditioning & Electric and let us hear how happy **YOU** are being part of Team Art! Art Plumbing, Air Conditioning & Electric is looking for the "Best of The Best", because of our great service and...

  • Dispatcher

    4 weeks ago

    Coral Springs, United States Art Plumbing Full time

    If you are an Energetic Caring Hardworking Dedicated Customer Service and Dispatcher then come join our team of motivated professionals at Art Plumbing, Airconditioning & Electric and let us hear how happy YOU are being part of Team Art! Art Plumbing, Air Conditioning & Electric is looking for the "Best of The Best", because of our great service and...

  • Dispatch Officer- F/T

    1 week ago

    Palm Springs, United States Agua Caliente Casinos Full time

    Job DetailsJob LocationAgua Caliente Palm Springs - Palm Springs, CAPosition TypeFull TimeJob CategorySecurityDescriptionEnsures the security and safety of the guests, team members, cash and physical assets of the Hotel and Casino.Essential Duties and Responsibilities (other duties may be assigned)Monitors and responds to all incoming radio...

  • Dispatch Officer- F/T

    1 day ago

    Palm Springs, United States Agua Caliente Casinos Full time

    Job DetailsJob LocationAgua Caliente Palm Springs - Palm Springs, CAPosition TypeFull TimeJob CategorySecurityDescriptionEnsures the security and safety of the guests, team members, cash and physical assets of the Hotel and Casino.Essential Duties and Responsibilities (other duties may be assigned)Monitors and responds to all incoming radio...

  • Quality Assurance Associate

    5 days ago

    Palm Springs, United States Warrior Service Company Full time

    Job DescriptionJob DescriptionWe are Warrior Services Company LLC where we provide Durable Medical Equipment, Mobility, and Access services to the federal government and commercial customers in different parts of the country, providing Home Medical Equipment (HME) and Services consisting of all types of DME, Home Oxygen Services, Sales and Repairs of Complex...

  • Quality Assurance Associate

    3 hours ago

    Palm Springs, United States Warrior Service Company Full time

    Job DescriptionJob DescriptionWe are Warrior Services Company LLC where we provide Durable Medical Equipment, Mobility, and Access services to the federal government and commercial customers in different parts of the country, providing Home Medical Equipment (HME) and Services consisting of all types of DME, Home Oxygen Services, Sales and Repairs of Complex...

  • Dispatcher

    2 weeks ago

    Santa Fe Springs, United States Unavailable Full time

    Overview Parts Authority, founded in 1973, is a leading national distributor of automotive replacement parts, tools/equipment and transmissions. Headquartered in Long Island, New York, Parts Authority is rapidly expanding, and today has more than 200 locations servicing customers in New York, New Jersey, Pennsylvania, Maryland, Washington DC, Virginia, Ohio,...

  • Assistant Dispatcher(Bilingual in English and

    2 weeks ago

    Santa Fe Springs, United States Link Us Transportation Inc Full time

    Job Responsibilities: - Support Dispatch Activities: Assist the lead dispatcher in creating and adjusting transport schedules, ensuring timely and safe delivery of goods. - Communication: Maintain effective communication with drivers, customers, and other stakeholders in both English and Chinese to relay transport instructions and handle emergencies. - Data...