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Clinical Performance Assistant

2 months ago

Kent, United States 10046 Sound Inpatient Phys Inc (SIP) Full time
Job DescriptionJob Description

Are you a Certified Nursing Assistant (CNA) or Certified Medical Assistant (CMA) with a passion for improving the quality of patient care? Are you looking for a better work-life balance — without having to work nights and weekends and with paid holidays? If so, this may be the ideal career for you. As a clinical performance assistant (CPA) with Sound’s hospitalist team, you’re a collaborative team member building solid relationships with your clinical provider team and implementing strategic plans to improve patient outcomes.

Wouldn’t you love to wake up every day excited about the work you do?

How we bring better to the bedside: Our people, practice, and purpose

Our practice is built by all of us, and everyone is empowered to contribute and make our practice even better. Sound Physicians fosters an environment of engagement where both individual and team contributions are encouraged and rewarded, and the patient is at the center of all we do.

Our people

As a CPA, you’re an essential team member who partners with other Sound nurses, site leaders, and the hospitalist team to improve quality and efficiency in the care of hospitalized patients. The CPA will report to nursing leadership. You’ll improve patient outcomes by promoting health, preventing readmission, and addressing barriers to healthcare access after discharge. You’ll also work to improve the patient experience and optimize resource utilization. While you won’t provide direct patient care, you will interact directly with patients at the bedside through patient satisfaction and discharge preparedness conversations.

What does it take to be a successful clinical performance associate?

A dynamic and innovative personality with a passion for improving patient care.

  • A proactive “go-getter” who can follow through on commitments.
  • A positive attitude and the ability to adapt and be nimble in an innovative healthcare organization.
  • A collaborative person who works with integrity.
  • Service-oriented with the ability to interact and communicate with individuals at all levels.

Our practice

As a valuable member of the hospitalist team, your role involves identifying and confirming patients eligible for specific programs, collaborating with the onsite team to establish patient care goals, and coordinating daily priorities, including discharge planning in conjunction with clinical performance nurses. You will actively engage in patient and family education, providing information on post-acute options and community resources. Additionally, you’ll follow a structured process to schedule community provider post-discharge follow-ups for patients who are deemed high-risk for readmission. You’ll also complete bedside patient feedback rounding, collect data to identify process improvement opportunities, and actively participate in special projects as needed.

As a CPA, you’ll work 7 a.m. to 4 p.m., with a lunch break, Monday through Friday, in a fast-paced environment while maintaining excellent attention to detail and accuracy in all you do. This role requires a passion for improving patient outcomes and working in a collaborative team environment. As part of our practice, we’re looking for someone with:

  • The following certifications are accepted for this position: Certified Nursing Assistant or Certified Medical Assistant
  • An active and unrestricted license in the relevant state for this position.
  • Three-plus years of experience in hospital or post-acute care settings.
  • Proficiency in technology, including electronic medical systems and Microsoft Office.
  • This is a non-exempt position with a compensation range of $23-$25 per hour.

Our purpose 

Patient care is our top priority, and we’re committed to achieving positive patient outcomes at the bedside and beyond through effective teamwork.

Interested in joining our practice? Reach out to Marian Wright to have a conversation.