Service Manager Fire Protection
3 weeks ago
Service and Inspection Manager - Fire Safety
Responsibilities:
- Scheduling:Coordinate and manage service appointments, ensuring timely inspections and maintenance.
- Customer Communication:Confirm appointments with customers, address inquiries and provide exceptional service.
- Technical Support:Assist field technicians with troubleshooting, guidance, and problem-solving.
- Materials Management:Order necessary materials for work orders, maintaining inventory levels.
- Report Review:Analyze inspection reports, identify trends, and recommend improvements.
- Invoicing:Process completed work orders, generate invoices, and track payments.
Team Development:Mentor and support technicians.
Qualifications:
- Technical Expertise:Strong understanding of fire safety systems and equipment.
- Organizational Skills:Ability to manage schedules, prioritize tasks, and maintain accurate records.
- Communication:Excellent verbal and written communication skills.
- Leadership:Willingness to guide and develop team members.
- Customer Focus:Commitment to exceptional service and customer satisfaction.
If you are a skilled technician looking to step into a management role, this opportunity could be a great fit
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