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Valet Attendant

4 months ago

Seattle, United States iHotels Management US LLC Full time
Job DescriptionJob Description

VALET ATTENDANT

$19.97/hour + TIPS + BENEFITS

Hotel Monaco, Seattle

Benefits and Perks:

  • Paid Time Off – sick + vacation time pay with rollover
  • Paid Holidays - 8 total after 90 days
  • Paid parental leave after 6 months of employment for exempt managers
  • Affordable medical/dental/vision plans
  • Basic Life Insurance (employer sponsored), Supplemental Life Insurance options, Child Life Insurance options
  • Short Term Disability Insurance - employer sponsored for exempt managers
  • Long Term Disability Insurance
  • Hospital Indemnity, Critical Illness & Accident Insurance
  • Hotel employee rates + restaurant discounts in all of Kimpton + IHG
  • Work perks website discounts

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

The Valet Attendant is responsible for providing a memorable first and last impression to guests as they arrive and leave the Hotel. When interacting with guests, the Valet Attendant is responsible for being professional, friendly, and helpful. The position also involves assisting guests with their luggage and packages upon arrival and departure and for arranging transportation when necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greet all guests upon arrival and safely assist them with their parking their car in designated area.

• At times, may assist with taxicabs and answer ride share inquiries.

• May assist guests by taking luggage to the curb to meet their transportation.

• Remove trash, papers, cans, bottles, cups, etc., in lobby area between housekeeping runs.

• Assist with providing guests with general questions and assistance when Concierge is not available.

• Be knowledgeable of the community and area in which the hotel is located to assist guests with information on special events (sporting, theater, movies, entertainment, and

restaurants).

• Function as a doorperson as needed.

• Ensure that the "white zone" is kept free and clear for guest arrival and in the case of an emergency.

• Provide other assistance to guests as necessary to ensure the highest quality of service.

SPECIFIC EXPERIENCE WE'RE SEEKING:

• High School Diploma is preferred.

• 1 year of experience in customer service or similar role.

• Basic writing skills, professional communication skills.

• Must have clean driving record - minor infractions ok

• Flexible schedule, able to work evenings, weekends and holidays.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: High School Diploma is preferred. 1 year of experience in customer service or similar role. Clean driving record.

Language Skills: Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult

situations and people, while exhibiting a consistent level of professionalism.

Physical Demands: While performing the duties of this job, the employee is constantly required to bend, crouch, kneel, reach, twist, stretch, push, pull, stand, see, and hear. The employee is frequently required to squat, handle (hold, grasp, turn, or otherwise work with the hand or hands), finger (picking, pinching, fine manipulation), drive, walk, and speak. The employee is occasionally required to lift and/or move 10-25lbs and minimally move up to 50lbs.

Mental Demands: While performing the duties of this job, the employee is frequently required to produce detailed work, use verbal communication, have customer contact, and handle multiple concurrent tasks. The employee is occasionally required to use reasoning skills and handle constant interruptions. The employee is minimally required to use math and written communication.

Work Environment: While performing the duties of this job, the employee may be occasionally exposed to heat, odor, fumes, dirt, dampness, noise, vibrations, and use of tools/equipment.

Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands.


The pay range is only applicable for jobs to be performed in Seattle, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

You can apply for this role by clicking on the Apply button (or through internal career site if you are a current employee). Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.