Club Manager

4 months ago


Waterloo, United States Planet Fitness - PF Baseline Fitness Full time
Job DescriptionJob DescriptionJob Summary
The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional Judgement Free member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.
Essential Duties and Responsibilities
  • Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians.
  • Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.
  • Staff Management
    • Schedule staff and ensure all shifts are covered.
    • Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PFs values and goals.
    • Administration and processing of all weekly/bi-weekly employee payroll.
    • Resolve employee issues or concerns.
    • Manage disciplinary/termination activities.
  • Involved in all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
    • Facilitate all member requests, issues and questions.
  • Ensure prompt opening/closing of gym.
  • Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.
    • Ensure safety of employees, members and club property.
    • Determine and communicate equipment repair in a timely manner.
  • Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions.
  • Authorize expenditures and refunds. Make daily bank deposits.
  • Prepare all HR related forms and send to Corporate Payroll Team.
  • Track statistics and reports (weekly, monthly, annually).
  • Backup support for any employee who is absent.
Qualifications/Requirements
  • Superior customer service skills, preferably in the fitness industry.
  • Exceptional leadership, diplomacy and listening skills.
  • Basic computer proficiency (Microsoft Suite).
  • Hard working, enthusiastic and energetic
  • Strong problem resolution skills.
  • Current CPR Certification required.
  • Must be 18 years of age or older.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

Other
  • Employee Recognition Program
  • Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness


  • Club Manager

    4 months ago


    Waterloo, United States Planet Fitness - PF Baseline Fitness Full time

    Job DescriptionJob DescriptionJob SummaryThe Club Manager will be responsible for the oversight of gym operations to ensure an exceptional Judgement Free member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee...

  • Club Manager

    2 weeks ago


    Waterloo, Iowa, United States Planet Fitness - PF Baseline Fitness Full time

    Job DescriptionThe Fitness Operations Director will be responsible for overseeing the day-to-day operations of the gym to ensure an exceptional member experience and a financially successful club. This individual will lead a team of employees in a positive and motivating manner, providing continuous assistance in employee training and development.Key...


  • Waterloo, Iowa, United States Anytime Fitness Full time

    About the RoleWe are seeking a highly motivated and experienced fitness professional to join our team as a Member Experience Manager at Anytime Fitness. As a key member of our team, you will be responsible for delivering exceptional member experiences, driving sales growth, and leading a team of fitness professionals.Key ResponsibilitiesDevelop and implement...


  • Waterloo, Iowa, United States Sam's Club Full time

    About the RoleWe are seeking a skilled Meat Cutter and Wrapper to join our team at Sam's Club. As a key member of our meat department, you will play a critical role in ensuring our members receive high-quality meat products.Key ResponsibilitiesPrepare and package meat products according to established standardsCollaborate with colleagues to maintain a clean...


  • Waterloo, Iowa, United States Sam's Club Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Retail Stock Associate to join our team at Sam's Club. As a key member of our operations team, you will play a critical role in ensuring that our shelves are stocked with high-quality products, and our members have an exceptional shopping experience.Key ResponsibilitiesMaintain a safe and...


  • Waterloo, Iowa, United States Sam's Club Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Frontline Cashier to join our team at Sam's Club. As a Frontline Cashier, you will play a critical role in providing exceptional member service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesOperate a cash register and process member transactions accurately...


  • Waterloo, Iowa, United States Anytime Fitness Full time

    Member Experience ManagerAnytime Fitness is a leading health and fitness company that empowers individuals to achieve their wellness goals. We are seeking a highly motivated and experienced professional to join our team as a Member Experience Manager.Key Responsibilities:Develop and implement personalized fitness programs for membersLead group fitness...


  • Waterloo, New York, United States del Lago Resort and Casino Full time

    POSITION SUMMARYAct as the primary point of contact for guests and manage data entry for the Players Card database. Provide retail support in the gift shop.GENERAL ACCOUNTABILITIESThe following responsibilities are intended as general illustrations of the work in this role and are not exhaustive. Enhance the del Lago brand through excellence, excitement, and...


  • Waterloo, Iowa, United States Anytime Fitness Full time

    About the RoleWe are seeking a highly motivated and experienced fitness professional to join our team as a Member Experience Manager at Anytime Fitness. As a key member of our team, you will be responsible for delivering exceptional member experiences, driving sales growth, and leading a team of fitness professionals.Key ResponsibilitiesDevelop and implement...


  • Waterloo, Iowa, United States Anytime Fitness Full time

    About the RoleWe are seeking a highly motivated and experienced fitness professional to join our team as a Member Experience Manager at Anytime Fitness. As a key member of our team, you will be responsible for delivering exceptional member experiences, driving sales growth, and leading a team of fitness professionals.Key ResponsibilitiesDevelop and implement...

  • Guest Services Manager

    3 months ago


    Waterloo, United States Lago Resort & Casino LLC Full time

    Job DescriptionJob DescriptionPOSITION SUMMARYThe Guest Services Manager is responsible for leading a team of Player Card Retail Supervisors and Representatives in building relationships, promoting the del Lago Resort and Casino, and providing a guest service experience that exemplifies the company mission of providing an Exciting environment and World Class...


  • Waterloo, Iowa, United States Anytime Fitness Full time

    About Anytime Fitness:Anytime Fitness is recognized as a leading workplace in the fitness industry, dedicated to our mission of promoting healthy lifestyles. We are in search of a driven individual who is passionate about empowering others to enhance their well-being through fitness. Position Overview:The Member Experience Manager (MXM) plays a crucial role...


  • Waterloo, United States Troon Golf Full time

    Sunnyside Country Club is excited to announce the exceptional career opportunity of part-time Dishwasher/Prep Cook. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon. Key Responsibilities: Cleans, sanitizes and properly stocks of all dishes, pots, pans, flatware...


  • Waterloo, New York, United States Wal-Mart Stores , Inc. Full time

    **Job Summary**As an Area Supervisor at Wal-Mart Stores, Inc., you will be responsible for leading a team of associates in a specific area of the store. Your primary goal will be to ensure that the area meets the highest standards of customer satisfaction, merchandise availability, and financial performance.**Key Responsibilities**Ensure customer...


  • Waterloo, Iowa, United States Planet Fitness - PF Baseline Fitness Full time

    Job SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesGreet and Assist MembersProvide exceptional customer service to members, prospective members and guests.Ensure the gym is...


  • Waterloo, United States Choice Products Part time

    We are looking for a great driver to help deliver fundraiser orders to local schools!You will drive a straight box truck for these deliveries, but a CDL is not required. This job begins the first week of October. What we need from you is:Great work ethic! We deliver fundraiser orders to school and must be on time, every time.A flexible schedule. We do...


  • Waterloo, United States Choice Products Part time

    We are looking for a great driver to help deliver fundraiser orders to local schools!You will drive a straight box truck for these deliveries, but a CDL is not required. This job begins the first week of October. What we need from you is:Great work ethic! We deliver fundraiser orders to school and must be on time, every time.A flexible schedule. We do...


  • Waterloo, United States The Salvation Army Central Territory Full time

    Job DescriptionThe starting salary for this position is $50,000The Salvation Army Mission:The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His...


  • Waterloo, United States Planet Fitness Full time

    Job Summary The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. We are hiring team members that that have availability any between the hours of 4:00pm - 9:00pm, weekdays. Essential Duties and...


  • Waterloo, Iowa, United States Planet Fitness Full time

    Job SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. We are hiring team members that have availability any between the hours of 4:00pm - 9:00pm, weekdays.Key Responsibilities:Customer Service:...