Tenant Relations Admin

4 weeks ago

Beaverton, United States AlignHR Oregon Full time
Job DescriptionJob Description

A Beaverton Residential Property Management Company is currently looking for an experienced, full-time Tenant Relations Admin If you are a highly organized, Customer Service Admin professional, who enjoys multi-tasking, engaging customers both over the phone and in-person and turning customer complaints into compliments, this may be the role for you

Minimum qualifications for this position:

  • 1 year of Property Management experience
  • Accounts payable experience
  • Computer skills, AppFolio preferred
  • Experience creating and sending professional correspondences such as, e-mails and letters.
  • Exceptionally friendly customer service skills, able to deescalate upset tenants.
  • Strong organizational habits and sanitation practices.
  • Self-motivated and efficient time management skills.

Job duties include but are not limited to:

  • High volume phone management and email correspondence.
  • Assist walk-in tenants and clients, deescalate tenant complaints, provide excellent customer service in challenging situations.
  • Send tenant violations, notices, and letters.
  • Check keys in and out with maintenance team.
  • Manage monthly utility bill-backs.
  • Oversee parking permits/towing.
  • Photocopy, order office supplies and filing.
  • Coordinate setting-up new accounts with utility companies.
  • Data entry
  • Accounts payable
  • General office support, maintain cleanliness of conference room and kitchen
  • Bank and post office drops - must have a reliable vehicle.

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8-hour shift (office closed from 12-1 for lunch daily)
  • Monday to Friday

Experience:

  • Microsoft Office: 1 year (Preferred)
  • Customer Service: 1 year (Required)

License/Certification:

  • Driver's License (Required)

Work Location: One location

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

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