Sales Support Coordinator

1 week ago

Cerritos, United States OEC Group Full time
Job DescriptionJob Description

We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.

Established in 1981, Orient Express Container (OEC) Group is one of the top freight forwarders in the transportation industry. We provide freight transportation, logistics, and information services to over 50,000 customers through a network of global offices. 

Our employees recognize the impact we make in the global supply chain through staying on top of the ever-changing logistics industry with the goal of delivering quality information and services to our clients.

As a Sales Support Coordinator, you will play a direct role in maintaining customer accounts by creating pricing quotations for our sales team, analyzing shipping industry trends, and keeping rate tables up to date. You will be a partner within Sales and Marketing to support outside sales reps in order to grow the relationships with our in-house accounts.

Requirements:

  • Strong working knowledge of MS Excel; willingness to learn Advanced functions.
  • Minimum 1 years' experience in a fast-paced office environment; previous pricing/quoting experience preferred.
  • Previous experience using CargoWise One ERP system is preferred.
  • Proficiency with Microsoft Office including Outlook, Teams, and Word.
  • Comfortable working independently and on team projects.
  • Ability to display discretion with confidential information.
  • Professional email and phone etiquette. 

Responsibilities:

  • Prepare a high volume of sales quotes and email responses for potential customers.
  • Update internal sales system with newest rates.
  • Manage high volume of electronic communications with customers.
  • Review existing client shipment history to identify areas of opportunity.
  • Support outside sales team to ensure highest level of client satisfaction.
  • Assist sales representatives with customer pricing and contract drafting, possibly on-site.

Salary:

  • $22-$28/hour dependent on transferable experience and education level.

Benefits:

  • Hybrid work schedule (1-day a week working from home); laptop provided by OEC Group
  • 10-days PTO (Paid Time Off), Employee Appreciation Days, Paid Holidays, Sick/Flex time.
  • Full Health Insurance coverage including medical, dental, vision, term life, and accident insurance.
  • 401K retirement plan with 3% company match.
  • Discounted pet insurance - woof woof meow
  • Annual performance bonus and mid-year reviews for salary increases.

Education:

  • Bachelor's Degree is highly preferred

Licenses & Certifications:

  • None

OEC Group is an Equal Opportunity Employer

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