Customer Care Representative
3 weeks ago
Job Title: Customer Care Representative (Healthcare)
Location: Irvine, CA (Onsite)
Company Overview: Exciting opportunity to join a customer-centric and forward-thinking healthcare services company in Irvine, CA, delivering top-notch healthcare services with a strong emphasis on exceptional customer care. We are dedicated to making a positive impact in people's lives and are seeking passionate individuals to join our team.
Role Overview: We are looking for a dynamic team member to fill the role of Customer Care Representative (contract). As a Customer Care Representative, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring an outstanding customer experience.
Key Responsibilities:
- Professionally handle incoming calls, addressing customer inquiries and requests in a timely and courteous manner.
- Provide accurate information about our products, services, and promotions to assist customers with their needs.
- Assist customers with order placement, tracking, cancellations, and returns following established procedures.
- Effectively resolve customer complaints and escalate complex issues to the appropriate department when needed.
- Educate customers about company policies and procedures to ensure compliance and satisfaction.
- Maintain detailed records of customer interactions and transactions in our database.
- Meet or exceed performance targets for call quality and customer satisfaction.
- Collaborate with team members to identify opportunities for process improvement.
Qualifications:
- High school diploma or equivalent required; additional customer service training preferred.
- 3+ years customer service or call center experience is a plus but not required.
- Excellent verbal and written communication skills with a professional phone manner.
- Strong problem-solving abilities and empathy towards customers.
- Ability to multitask and prioritize tasks effectively.
- Basic computer skills and familiarity with call center software preferred.
- Flexibility to work various shifts including evenings, weekends, and holidays.
Equal Opportunity Employer: We value diversity and are an equal opportunity employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Join our team and be part of our commitment to delivering exceptional customer care
Hourly Pay Range: $20-25 per hour.
This Customer Care Representative position is based onsite in the Irvine office.
-
Customer Care Representative
5 days ago
Irvine, California, United States Innovative Beverage Concepts Inc Full timeCustomer Care Representative at Innovative Beverage Concepts Manage incoming/outgoing calls, emails, and customer inquiries Identify and assess customers' needs to ensure satisfaction Join our team at Innovative Beverage Concepts as a Customer Care Representative, where you will play a vital role in managing customer interactions and maintaining strong...
-
Customer Care Representative
1 month ago
Irvine, United States Lennar Full timeWelcome Home! Build your career with Lennar: As one of the nations largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you Customer Care, Representative, Customer Service, Service Manager, Retail
-
Customer Care Representative
4 weeks ago
Irvine, United States Identified Talent Solutions Full timeJob Title: Customer Care Representative (Healthcare) Location: Irvine, CA (Onsite) Company Overview: Exciting opportunity to join a customer-centric and forward-thinking healthcare services company in Irvine, CA, delivering top-notch healthcare services with a strong emphasis on exceptional customer care. We are dedicated to making a positive impact in...
-
Customer Care Representative
3 weeks ago
Irvine, United States Identified Talent Solutions Full timeJob Title: Customer Care Representative (Healthcare) Location: Irvine, CA (Onsite) Company Overview: Exciting opportunity to join a customer-centric and forward-thinking healthcare services company in Irvine, CA, delivering top-notch healthcare services with a strong emphasis on exceptional customer care. We are dedicated to making a positive impact in...
-
Irvine, United States Landsea Homes Full time* customer care representative **Customer Care Representative** **Location:** Irvine, CA **Primary Responsibilities Include:** * Address new and current homeowners concerns in prompt, courteous manner relating to warranty items that need repair within the parameters of the customer care department. * Performs accurate assessments of all service requests...
-
Customer Care Representatives
4 weeks ago
Irvine, United States Ultimate Staffing Full timeA Large Auto Manufacturer in Irvine, CA is seeking Customer Care Representatives that can start ASAP. Pay: 24/hr Hybrid position with 2 days per week Remote This position is a valuable opportunity to gain introductory experience working within a large corporate culture. Successful candidates will be trained to utilize company databases and software to...
-
Customer Care Representatives
3 weeks ago
Irvine, United States Ultimate Staffing Full timeA Large Auto Manufacturer in Irvine, CA is seeking Customer Care Representatives that can start ASAP. Pay: 24/hr Hybrid position with 2 days per week Remote This position is a valuable opportunity to gain introductory experience working within a large corporate culture. Successful candidates will be trained to utilize company databases and software to...
-
Customer Care Representative
16 hours ago
Irvine, United States Lennar Corp., Full timeOverview Welcome Home Build your career with Lennar: As one of the nation's largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult. At Lennar, Everything's...
-
Customer Care Representative
7 days ago
Irvine, United States Innovative Beverage Concepts, Inc. Full timeSUMMARY: Manage incoming/outgoing calls and customer service inquiries. Generate and follow up on sales leads that develop into new customers. Identify and assess customers’ needs to achieve satisfaction At Innovative Beverage Concepts, we pride ourselves in our world-class customer care. As the customer care representative, you are the face of IBC –...
-
Customer Care Representative
1 week ago
Irvine, United States Innovative Beverage Concepts, Inc. Full timeSUMMARY: Manage incoming/outgoing calls and customer service inquiries. Generate and follow up on sales leads that develop into new customers. Identify and assess customers’ needs to achieve satisfaction At Innovative Beverage Concepts, we pride ourselves in our world-class customer care. As the customer care representative, you are the face of IBC –...
-
Customer Care Representative
4 weeks ago
Irvine, United States Lennar Homes Full timeOverview: Welcome Home! Build your career with Lennar: As one of the nations largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult. At Lennar, Everythings...
-
Customer Care Representative
3 weeks ago
Irvine, United States Lennar Homes Full timeOverview Welcome Home! Build your career with Lennar: As one of the nation’s largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult. At Lennar,...
-
Customer Care Representative
3 weeks ago
Irvine, United States Aramark Full timeThe Customer Care Representative provides world-class customer service by serving as a single point of contact to all customer inquiries regarding products and services available through Avendra. Position Reports to: Senior Manager, Customer Service **Responsibilities**: Primary Responsibilities ? Provide customer service support to all Avendra customers;...
-
Customer Service Representative
3 weeks ago
Irvine, California, United States Circle K Full timeStore : 14493 Culver Dr, Irvine, California 92604Availability - Shift/Days Part time Day Shift - Evenings - Overnight ShiftCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer...
-
Customer Service Representative
3 weeks ago
Irvine, California, United States Circle K Full timeStore : 3765 Alton Pkwy, Irvine, California 92606Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you...
-
Customer Service Representative
4 weeks ago
Irvine, California, United States Circle K Full timeStore : 3765 Alton Pkwy, Irvine, California 92606Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you...
-
Customer Service Representative
3 weeks ago
Irvine, United States Ultimate Staffing Full timeGreat Opportunity! Hiring Now for a Customer Service Representatives in Irvine, CA for an Automotive Electronics Company! 8 am - 5 pm$22.00 per hour Temp to hire! Great company culture! Responsibilities:First point of contact via phone and email to p Customer Service Representative, Customer Service, Customer Experience, Representative, Retail, Staffing
-
Customer Service Representative
2 weeks ago
Irvine, United States Amerihome Full time** Position Description****Customer Service Representative** Location **Irvine, CA** Job Code **1689** # of openings **1** Position Title: Customer Service Representative***Remote in California***What were looking for:**AmeriHome Mortgage's Consumer Direct Group** is growing and seeking top talent for our Customer Service department. The Customer Service...
-
Customer Service Representative
6 days ago
Irvine, California, United States Missionloans Full timeJob Title: Customer Service Representative at Mission Loans Looking for experienced mortgage professionals Thrives in a fast-paced environment Delivers exceptional customer experience Mission Loans is in search of dedicated individuals who can maintain quality work while ensuring top-notch customer service. As a Customer Service Representative at...
-
Veterinary Customer Service Representative
3 weeks ago
Irvine, United States Stonecreek Animal Hospital Full time**We are seeking an experienced Veterinary Customer Service Representative!!** Client Service Representatives work to create a positive customer experience and create client loyalty. By using customer service skills to gather important information from the client they help create a more impactful and efficient experience between the client and medical...