AR Collections Specialist

3 weeks ago

Amarillo, United States Austin Hose Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Tuition assistance
  • Vision insurance

Job Summary: The Accounts Receivable/Collection Specialist under the general supervision of the Corporate Office Manager is
responsible for establishing and maintaining customer accounts including posting payments, invoices, statements, validations,
tracking and resolving customer account issues. Assist in overseeing the customer account collections methods timely and
effectively using processes and procedures for past due accounts. Assist in evaluating customer write-off recommendations and
processes. Aid in establishing, reviewing and maintaining customer credit limits. Display positive and proactive attitude, strong
organization skills, ability to prioritize and multitask with strong communication skills.

Essential Functions and Responsibilities:
Timely record customer payments from various locations and a variety of sources. (e.g. .checks, credit card, ACH/Wire
transfer and cash)
Monitoring all posting of customer payments for accuracy.
Process customer invoices daily for mailing, emailing and special customer billing requirements.
Process customer refunds as applicable.
Process monthly customer statements for proper processing and mailing.
Assist in researching and resolving daily validations for customer orders. Monitor and assist accounting staff with
questions and issues on validations.
Promptly process all new customer applications and maintain customer accounts for correct data.
Identify and execute necessary process adjustments. (e.g. customer debit, credit, tax and freight adjustments)
Process customer account write offs and send to collections due to nonpayment or bankruptcy.
Assist in overseeing and processing customer account collections methods timely and effectively using processes and
procedures on past due accounts.
Communicate and resolve customer issues effectively with all levels regarding disputes, past dues, customer credit, and
invoice discrepancies.
Monitor and communicate customer-paying trends, past due issues and discrepancies.
Assist in maintaining and monitoring customer collection notes within computer system.
Assist in special projects as needed.
Job Qualifications:
2+ years experience in Accounts Receivable and Collection
High School Diploma required
Associate degree in business/accounting preferred
Collection Certificate preferred
General accounting skills
Knowledge and proficiency in Microsoft Word and Excel
Ability to use discretion applicable to confidential information.
Ability to communicate both verbally and in writing with wide range of people.
Ability to interact, communicate and maintain a good working relationship with co-workers, management and various
personnel.
Ability to maintain a casual professional appearance while representing the Company.
Willingness to be flexible, including working overtime as necessary, and performing responsibilities not specifically
identified in the job description and assuming new responsibilities for the betterment of the accounting department and
Austin Hose.

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