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Behavioral Interventionist Program Manager
2 months ago
BEHAVIORAL INTERVENTIONIST PROGRAM MANAGER
Job Category: Behavioral Interventionist (BI) Program
Job Status: Full-time
Reports to: President of Behavioral Services
Responsibilities: Primary responsibilities include but are not limited to:
Administrative Leadership & Management
- Oversee & manage staff in Cape Girardeau & Hannibal, MO
- Provide oversight of service delivery to meet the specified outcomes for the BI Program in assigned branch office/s
- Provide supervision & leadership to enhance the emotional intelligence & increase performance & leadership skills
- Ensure all program activities operate consistently & ethically within the mission & values of FAC
- Employee & team satisfaction
- Monitor workload of the Family Coordinators & BI Coordinators
- Provide supervisory evaluation of Family Coordinators & BI Coordinators, providing support, guidance, work product feedback; allowing staff to give feedback on program operations & case consultation
- Complete probationary & annual employee evaluations
- Ensure all training requirements are met
- Work with the Regional Director of BI Program on client referrals & waitlists, matching new clients with staff; and staff hiring
- Ensure that reporting & procedural requirements are used consistently & accurately
- Assign new referrals
- Assign new BIs to BI Coordinators
- Completion accuracy & timeliness of initial assessments/referral process
- Review & approve initial assessments, renewals, quarterlies, update & progress notes
- Track monthly & ensure renewals & updates are done on time
- Ensure Critical Incident Report & Review Forms are submitted on time
- Provide support to staff during Out-of-Home Investigations
- Assist Family Coordinators & BI Coordinators with home visits & follow-up meetings
- Attend & participate in meetings, court, conferences & trainings
- Maintain strong, open communication with direct supervisor
- Contribute on an organizational level re: agency culture, cultural competency & performance improvement outcomes
Administrative/Performance, Quality & Improvement (PQI)
- Work with Regional Director of BI Program & QA Coordinator re: quality improvement process, focusing on systems/process improvement & personnel growth
- Work with Regional Director of BI Program, branch offices & QA Coordinator on PQI/QA processes to ensure the effectiveness of the program
- Review file & shift note audit results with the QA Coordinator
- Review non-critical incident reports & client documentation
- Ensure all procedures are followed during Critical Incidents, provide follow-up, documentation & communication to Executive Leadership
- Work with all agency departments towards a coordinated approach in assisting clients & maintaining Council on Accreditation & State/private contracts standards
- Work with the Regional Director of BI Program, Coordinators & Finance Department for accurate payroll processes
- Track Behavioral Program hours provided according to funding guidelines
- Provide required information for LINC & VOCA billing
Qualifications & Preferred Skills
- BA/BS (MA/MS preferred) in social work, psychology, public administration, or related human services field + at least 2 years in non-profit social service agencies + 2 years of supervisory experience
- Understanding of child welfare practice & policy
- Resourcefulness in setting priorities, creating efficiencies & guiding investment in people & systems
- Strategic thinker
- Commitment to principles of support & advocacy for foster & adoptive families
- Advocate for positive outcomes, working with multi-disciplinary, diverse teams
- Strong verbal communication skills
- Leadership ability, team management & interpersonal skills; establish rapport & build trust
- Flexible, self-starter; ,multi-tasker, detail-oriented, able to meet deadlines
- Experience with marginalized communities; understanding of systemic oppressions
- Flexibility & adaptability, working with different cultures, people & organizations
- Travel required, with or without accommodation
Compensation & Benefits
- Compensation commensurate with experience
- Comprehensive benefits package including:
- Medical & dental insurance: 80% of monthly premiums covered for employee & dependents
- Vision insurance: 100% of premiums covered for employee & dependents
- Health Reimbursement Account with generous employer contribution
- Life insurance & long-term disability provided at no cost to employee
- Voluntary life & short-term disability options available
- 403(b) retirement plan with up to a 6% employer match
- Flexible Spending Account with medical expense and dependent care options
- Employee Assistance Program, with 8 annual visits 100% covered
- Generous paid time off & holidays
FosterAdopt Connect does not and shall not discriminate on the basis of race, color, religion, gender identity, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its programs or services. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and members.
Employee Name Printed: ___________________________
Employee Signature: _______________________________ Date: _________________
