Specialist, CRM

4 weeks ago

Dallas, United States Serigor Inc. Full time
Job DescriptionJob Description

Job Title: Specialist, CRM & Marketing Automation (Hybrid)

Location: Dallas, TX

Duration: Fulltime

Job Description:

As part of the Vital Marketing Team for Client, the Specialist, CRM & Marketing Automation (MA) is responsible for implementing and coordinating multi-channel personalization and dynamic content delivery.

This marketing specialist will support the overall execution of campaign and segmentation strategies in addition to reporting and analytics. In addition, they will support the execution of all campaigns across the enterprise and business units and is a Dynamics 365 and Marketo expert. S/he works collaboratively across the marketing team and the field to gather feedback and elevate processes.

Essential Duties and Responsibilities:

  • Implement and coordinate the strategy personalization and dynamic content.
  • Deliver scorecards and metrics for channel performance with a keen eye on highlighting specific trends/insights.
  • Assist with development of service line campaigns and marketing assets such as landing pages, forms, emails, and e-newsletters; query segmentation; QAing and putting into production in our CRM/ MA ecosystem and integrated platforms such as deploying forms on owned websites.
  • Work with the creative and content teams to develop newsletters for Hospitals and TPR and work with field marketing team on customization.
  • Create new content where needed for purposes of email marketing.
  • Recommend more efficient ways to delivery multi-channel, personalized consumer experiences and apply best practices efficiently across all campaigns by leveraging the capabilities of the D365 and Sitefinity platforms including global application, tokens, snippets, each platform's dynamic capabilities, and artificial intelligence.
  • Proactively ensure all our digital communications (email, SMS, etc.) maintain the highest standards of quality, ethics, and legal compliance, including HIPAA, ADA, California Consumer Privacy Act and GDPR.
  • Ensure seamless, multi-channel user experience and tracking between our marketing assets and web properties.
  • Innovate and expand our existing marketing automation programs and technology stack with more sophisticated journeys, optimized solutions, and new features.
  • Assist department leaders with presentations and ad hoc requests.
  • Support both consumer and b2b tactics across hospitals and TPR.

Requirements:

  • Bachelor's Degree, ideally in Digital Marketing or related.
  • 2 - 3+ years of related and progressive marketing experience. Preferably in both acquisition and retention marketing, marketing campaign execution, including segmentation and building nurture campaigns within a marketing automation and CRM system.
  • Demonstrated competency with CRM and marketing automation systems (knowledge and experience with D365 is required and Salesforce is a plus).
  • Attentive to details experienced at using analytics and data for decision making.

Knowledge, Skills, Abilities:

  • Comfortable with ambiguity and working in a large, diffused, highly matrixed environment.
  • A blend of abilities including building and managing relationships; strategic thinking on CRM and MA programs and ensuring that programs are measured through key business KPIs and metrics.
  • Demonstrated ability to work collaboratively with colleagues across all areas and levels of the organization.
  • Possess stellar communication, presentation, and creative problem-solving skills.
  • Experience in working both independently and in a team-oriented, collaborative environment.
  • Ability to transform strategy and direction into actionable plans.

Personal Attributes:

  • Authentic- Has deep integrity and holds personal and professional values consistent with Client mission, vision, and values.
  • Self-motivated- Outcome-focused individual who holds themselves to a high-performance standard but maintains a sense of proportion and humor.
  • Visionary- A forward-thinking change agent who takes a long-term view of external industry forces and implications. Is capable of transformative leadership.
  • Creative - Ability to think strategically while possessing the creative skills to lead innovation.
  • Detail-oriented - Strong attention to detail in grammar, design, development, and strategic approach.

Ideal Candidate

  • Knowledge and experience with Microsoft Dynamics (D365) is required. Marketo and Salesforce is a plus.

  • Specialist, CRM

    4 weeks ago

    Dallas, United States Resiliency LLC Full time

    Job DescriptionJob DescriptionEssential Duties and Responsibilities:Implement and coordinate the strategy personalization and dynamic content.Deliver scorecards and metrics for channel performance with a keen eye on highlighting specific trends/insights.Assist with development of service line campaigns and marketing assets such as landing pages, forms,...

  • Customer Support Specialist

    19 hours ago

    Dallas, United States Monstera Talent Ltd Full time

    Job Description Job Description Ad Title: Customer Support Specialist | Weekly Pay Start Date : Immediate Start Preferred Only candidate with legal rights to work in the US will be considered We are looking for a Customer Support Specialist to join our client’s team and assist their customers with technical problems while marketing their products and...

  • Recruitment Specialist

    3 weeks ago

    Dallas, United States Baylor University Full time

    What We're Looking For Baylor University is seeking an Recruitment Specialist to support the mission of the University at the Louise Herrington School of Nursing. This position located in Dallas, TX. A Bachelor’s degree, less than one year of relevant experience and an active Christian Faith is required. A Master's degree and five years of experience...

  • Customer Support Specialist

    3 days ago

    Dallas, United States Monstera Talent Ltd Full time

    Job DescriptionJob DescriptionAd Title: Customer Support Specialist | Weekly PayStart Date: Immediate Start PreferredOnly candidate with legal rights to work in the US will be consideredWe are looking for a Customer Support Specialist to join our client’s team and assist their customers with technical problems while marketing their products and...

  • Business Development Specialist

    2 days ago

    Dallas, United States Miracom Hive Full time

    Business Development Specialist - Pave the Way to Growth and Success! Are you a persuasive and driven individual with a passion for expanding business opportunities? We have an exciting opportunity for you to become a Business Development Representative and be the catalyst for our company's growth. Responsibilities: Research and identify potential clients...

  • Internet Sales Specialist- Powersport

    3 days ago

    Dallas, United States RideNow Powersports Full time

    RideNow Powersports Dallas , a subsidiary of RumbleOn , is seeking a positive and energetic Internet Sales Specialist to delight our guests, convert leads, and drive customer loyalty! If you are an exceptional listener, an ace on the phone, and have handled internet sales leads, we want to talk to you! Throw in a passion for motorcycles and powersports and...

  • Business Development Specialist

    2 days ago

    Dallas, United States Miracom Hive Full time

    Business Development Specialist - Pave the Way to Growth and Success!Are you a persuasive and driven individual with a passion for expanding business opportunities? We have an exciting opportunity for you to become a Business Development Representative and be the catalyst for our company's growth.Responsibilities:Research and identify potential clients and...

  • Regenerative Surgical Specialist

    4 weeks ago

    Dallas, United States Top Candidate Search Group Full time

    Title: Biologic Surgical Sales SpecialistTerritory: Dallas, TXCompany: A biotechnology company experiencing rapid growth and outstanding patient results, that develops, manufactures, and markets regenerative grafts used in emergency room, operating room, burn unit, trauma unit, and wound care.Responsibilities: Work closely with hospitals and clinics,...

  • Litigation Support Specialist

    2 weeks ago

    Dallas, United States Walters Gilbreath, PLLC Full time

    We are looking for a Litigation Support Specialist to assist the team of a prestigious family law firm in Dallas. This position offers the opportunity to provide day to day litigation support on complex cases with associate attorneys and managing partners, support leadership with the interworking of the firm, as well as work independently. We are a...

  • Orthodontic Sales Representative

    4 days ago

    Dallas, United States Dental Team Finder Full time

    Would you like to be part of a growing startup up organization with excellent opportunity for advancement? Our client is a technology company which has created a solution for orthodontic specialists to treat patients with fewer visits, in less time with greater accuracy and outcomes. This client is looking for an experience business development specialist...

  • Internet Sales Specialist- Powersport

    1 week ago

    Dallas, United States RideNow Powersports Full time

    RideNow Powersports FARMERS BRANCH, a subsidiary of RumbleOn, is seeking a positive and energetic Internet Sales Specialist to delight our guests, convert leads, and drive customer loyalty! Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.If you are an exceptional listener, an ace...

  • Commissions Specialist

    1 month ago

    Dallas, United States Lawless Group Full time

    Job DescriptionJob DescriptionSummaryThe Lawless Group is a partner, both to the manufacturers we support and the distributors we serve in the industrial, commercial construction and safety markets. We are a solutions-based company founded in building relationships first and results that follow. DutiesThe Commissions Specialist is responsible for the...

  • Commissions Specialist

    1 month ago

    Dallas, United States Lawless Group Full time

    Job DescriptionJob DescriptionSummaryThe Lawless Group is a partner, both to the manufacturers we support and the distributors we serve in the industrial, commercial construction and safety markets. We are a solutions-based company founded in building relationships first and results that follow. DutiesThe Commissions Specialist is responsible for the...

  • Remote Tourism Specialist

    19 hours ago

    Dallas, United States EcoWay Voyagers Full time

    Job Title: Remote Tourism Specialist Company: EcoWay Voyagers Location: Remote Job Description: As a Remote Tourism Specialist at EcoWay Voyagers, you'll play a pivotal role in promoting sustainable and responsible tourism practices while curating enriching travel experiences for our clients. Working remotely, you will leverage your expertise in tourism...

  • Business Development Non-Commercial Specialist

    4 weeks ago

    Dallas, United States Affinity Group Full time

    Job DescriptionJob DescriptionNon-Commercial Specialist (Food Broker)  DallasWe are seeking a results-oriented producer to be our next Non-Commercial Food Sales Specialist to be based in Dallas, TX.  The ideal talent will report directly to our VP of Sales and should have prior experience within any of the following selling disciplines: sales/business...

  • Bilingual Legal Intake Specialist

    3 weeks ago

    Dallas, United States Sul Lee Law Firm, PLLC Full time

    Description Our rapidly growing law practice is seeking a full-time Legal Intake Specialist to join our team! You'll survey prospective clients and empathize with them on the details of their cases, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We'll provide the training and resources to help you...

  • Regenerative Surgical Specialist

    4 weeks ago

    Dallas, Texas, United States Top Candidate Search Group Full time

    Title: Biologic Surgical Sales SpecialistTerritory: Dallas, TXCompany: A biotechnology company experiencing rapid growth and outstanding patient results, that develops, manufactures, and markets regenerative grafts used in emergency room, operating room, burn unit, trauma unit, and wound care.Responsibilities: Work closely with hospitals and clinics, capture...

  • Orthodontic Sales Representative

    5 days ago

    Dallas, United States Dental Team Finder Full time

    Job DescriptionJob DescriptionWould you like to be part of a growing startup up organization with excellent opportunity for advancement? Our client is a technology company which has created a solution for orthodontic specialists to treat patients with fewer visits, in less time with greater accuracy and outcomes. This client is looking for an experience...

  • Regenerative Therapy Specialist

    3 weeks ago

    Dallas, United States Kerecis LLC Full time

    Job Type Full-timeDescriptionKerecis (www.kerecis.com) is a biotechnology company that develops, manufactures and markets regenerative grafts from Omega3-rich fish skin. The company's initial product (Kerecis Omega3 Wound) has been approved by the FDA and is being marketed in the U.S. and several international markets. Kerecis has in the last two years...

  • Internet Sales Specialist- Powersport

    4 weeks ago

    Dallas, United States RIDENOW POWERSPORTS Full time

    Job DescriptionJob DescriptionRideNow Powersports Dallas, a subsidiary of RumbleOn, is seeking a positive and energetic Internet Sales Specialist to delight our guests, convert leads, and drive customer loyalty!If you are an exceptional listener, an ace on the phone, and have handled internet sales leads, we want to talk to you! Throw in a passion for...