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Document Management Specialist
2 months ago
Established in 2001, Southeast Orthopedic Specialists is a regional leader in musculoskeletal care. We are dedicated to growing with our patients. Our reach will continue to expand to meet the needs of all patients, present and future. It is our wish to make industry-leading five-star orthopedic care accessible to as many people as possible.
At Southeast Orthopedic Specialists, we are dedicated to taking care of you so you can take care of business Our robust BENEFITS PACKAGE includes the following:
- Competitive Health & Supplemental Benefits
- Monthly stipend to use toward ancillary benefits
- HSA with qualifying HDHP plans with company match
- 401k plan after 6 months of service with company match
- Employee Assistance Program that is available
- Employee Appreciation Days & Events
- Paid Time Off & Paid Holidays
- AND MORE
As Southeast Orthopedic Specialists continues to grow, we are looking for a Document Management Specialist.
Please see below for the functions and requirements to be a Document Management Specialist with Southeast Orthopedic Specialists.
Minimum Qualifications:
- High school diploma/GED
- Minimum of one year of previous medical records experience or RHIT certification.
- Advanced knowledge of HIPAA regulations.
- Experience with computer applications including Windows-based applications.
ESSENTIAL FUNCTIONS:
- Monitors inbound centralized fax lines and imports documents into the appropriate patient chart or distributes to the appropriate department or provider delegate.
- Answers phone calls on the Medical Records line to provide status and tracking information to patients and other entities regarding their requests for records.
- Audits patient information to correct discrepancies and merges all duplicate charts.
- Tracks documents through the completion process and quickly troubleshoots to locate documents received by fax.
- Enters PCP information into the Referring Providers database in CPS.
- Provides support for the Patient Portal system to both staff and patients.
- Responds to patient inquiries as needed to resolve problems to maintain quality customer service standards.
- Maintains effective communication with providers, staff, and the public.
- Audits the automated PCP correspondence system for the correct functioning and ensures notes are received by referring providers.
- Maintains productivity and accuracy metrics per department expectations.
** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. **
