Host

4 weeks ago

Aspen, United States Gravity Haus Full time
Job DescriptionJob DescriptionDescription:

Gravity Haus is looking for an energetic and outgoing Host. The ideal candidate maintains a positive attitude and is driven to provide outstanding customer experiences.


That’s where YOU come in


Who You are…

  • You love interacting with people and get great joy in brightening people’s day.
  • You thrive in a fast paced dynamic environment
  • You deliver exceptional customer service and ensure that your team follows suit
  • You are passionate about and engaged with providing the ultimate guest and team member experience.
  • You have excellent organizational skills with the ability to communicate effectively.
  • You have exceptional emotional intelligence and interpersonal skills, with the ability to build strong working relationships with team members and stakeholders at all levels.
  • You’re a true team player who can set your ego aside and find win-for-all solutions.
  • You have an appreciation for and commitment to the outdoors, sustainability, and your own personal growth.
  • You have an appreciation for and commitment to the outdoors, sustainability, and your own personal growth.

What You’ll Do…

  • Welcome all guests and ensure they are given responsive, professional and gracious service at all times.
  • Seat guests based on guest preferences and under the direction of the management team. Work to balance out the guest flow and maximize covers in the dining room.
  • Accommodate special seating requests whenever possible. Understand how to accommodate guests with disabilities within the dining room to ensure they have a pleasurable experience.
  • Uses Open Table system for appropriately facilitating reservations and guest placement.
  • Maintain a clean and sanitary work environment. Keep all service stations/areas clean and organized at all times.
  • Communicate pertinent information to a Manager in a prompt fashion to respond to any guest needs and provide the highest possible level of service.
  • Participate in line-up and all required staff meetings, asking questions to stay informed and knowledgeable of new menu items and wine choices. Contribute to discussions and bring forward suggestions for improvement.
  • Ensure equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
  • Be able to properly manage time and resources and work efficiently with minimal supervision.
  • Perform guest restroom quality checks frequently during service through personal inspection.
  • Be available to fill in as needed or as directed by the restaurant manager or immediate supervisor to ensure restaurant operations are smooth and efficient.
  • All other duties as assigned.
  • Be an Ambassador for Gravity Haus, sharing our mission and and vision to build our globally conscious community for the modern adventurers
  • Embrace the Gravity Haus core values of:
  • Keep Growing
  • Bring Others Along
  • Create Powerful Moments
  • Be “All-In” + Go the Distance
  • Make it Better than You Found It

What We Can Offer You…

  • Benefits for full time regular team members include health insurance options, 401K with company match, and Gravity Haus All In in Membership. For part time employees, benefits vary.
Requirements:

Education and Experience…

  • 1+ years of experience preferred

Physical Requirements…

  • Ability to stand for long periods of time
  • Ability to lift up to 50 pounds

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