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Sales and Customer Service Advisor

4 months ago

Grand Junction, United States Rick Nelson American Family Insurance Full time
Job DescriptionJob Description
Benefits/Perks
  • Competitive hourly pay rate plus commission and/or bonuses
  • Paid training
  • Paid Time Off
  • 401K and 401K Matching
  • Career Advancement
  • Discounted Insurance
  • Donation Matching
  • Great Team Environment
  • Best Clients
Company Overview
We believe people are an organizations most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, were committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers dreams in ways never imagined.

Job Summary
The Sales and Customer Service Advisor role markets, prospects, and sells American Family Insurance products in all product lines. Maintains effective customer relationships, understands customers' needs, and matches them with appropriate product and service offerings. Promotes brand awareness through participation in agency and community events.

Responsibilities
  • Develops knowledge of the local market dynamics for business development opportunities for all product lines
  • Helps the Agency grow by using consultative selling techniques to educate and sell insurance products to new customers
  • Proactively cross-sells and or coordinates with agency team members to provide additional coverage to existing customers
  • Prospects for new business through leads, telephone calls, networking events, trade shows, and personal contacts (Includes leads through COI, social media, B2B and B2C networks, and sales lead groups)
  • Secures new business through individual effort and established lead methods
  • Prepares quotations and applications and delivers effective presentations in order to close sales
Qualifications
  • Ability to work independently and on a team to plan, set priorities and organize work
  • Active involvement in the local community
  • Demonstrated sales and customer service experience
  • Excellent oral and written communication skills
  • Demonstrated analytical skills
  • Experience with PC software applications (Microsoft Office Suites, Internet Explorer, etc.)
  • Experience using a wide range of digital devices such as smartphones, tablets, and laptop computers
  • Experience with social media platforms, including, but not limited to Facebook, Twitter, Pinterest, YouTube, Instagram, Google+, LinkedIn, etc.