Domestic Violence Shelter Advocate 1

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Job Title: Shelter Advocate I

Location/Work Status: Windward Oahu, Hawaii

Job Type: On-Call, Non-Exempt

Compensation: $18.50

Summary of Program and Position:

Ohia Shelter offers a safe and confidential facility on Oahu for survivors and their children who can no longer remain in their homes because of danger from domestic violence. Crisis support is available 24/7. Trained staff assist survivors with safety, future life-planning and generate referrals for housing, legal assistance and medical needs.

The primary responsibilities of the Shelter Advocate I are to provide advocacy and support services to domestic violence survivors who are admitted to the Shelter. This position also manages the intake and discharge procedures for each client as assigned.

On-Call Shifts:

Weekend Shifts (8AM-4PM, 12PM-8PM, 4PM-12AM); Weekday Evening Shifts (4PM-12AM); Flexibility for other shifts including holidays

What you will be doing:

• Behaves in a manner that supports the agency's mission and follows personnel policies and procedures.
• Completes client assessments, intakes, and safety check evaluations with clients who are admitted to the shelter for services.
• Provides advocacy, crisis intervention, and individual counseling for clients admitted to the shelter and notifies the Shelter Manager in the event of crisis situations.
• Manages incoming calls to the Shelter Hotline and office lines and responds to service inquiries, requests for information or interagency communication in a timely and courteous manner.
• Provides written documentation of reports, follow-up calls, monitoring, collateral contacts, crisis calls and other pertinent information in client individual files in a timely manner. Is responsible for maintenance of case records and for accurate data input of client information into eHana and any other required data base systems.
• Works cooperatively with other shelter staff in an effort to provide coordinated services to clients through participation in staff meetings and the completion of clients’ status reports at the end of each shift.
• Monitors and assess the basic needs of clients, including personal items, and provides appropriate assistance to clients admitted to the shelter.
• Participates in planning, preparation, and follow-up of client’s contacts.

Minimum Qualifications:

• High School Diploma or equivalent, required.

Other:

1. Possesses and maintains a valid driver’s license and daily access to an automobile.
2. Possesses and maintains proof of no-fault insurance.
3. Can obtain an acceptable criminal background check upon hire, one year later, and annually thereafter.
4. Can obtain an acceptable CWS background check. upon hire, one year later, and annually thereafter.
5. Can obtain an acceptable APS adult protective registry check upon initial hire, one year later, and every other year thereafter or as requested.
6. Can obtain an acceptable National Sex Offender Registry Check upon hire, one year later, and annually thereafter.
7. Successfully complete an initial tuberculosis test prior to hiring or have documentation of a negative test result within one year of the date of hire, and annually thereafter.

Preferred Experience:

Familiarity with the dynamics of intimate partner violence, preferred.

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