Parts Associate

4 weeks ago


Jackson, United States Rocky Mountain Yeti Jackson Full time
Job DescriptionJob Description

About Us

We’re looking for people we can count on to be part of our team. At Rocky Mountain Yeti we believe that we all have different strengths but we treat each other as equals. We’re looking for remarkable, fearless people who know how to make things happen together. Our team is hungry for personal and team growth... which definitely includes constantly learning new things. You can’t be afraid to go home exhausted. Come have fun with us at Rocky Mountain Yeti and Legend Driven - Powered by Rocky Mountain Yeti.

Benefits
  • Health Insurance
  • 5 Star Accident and Critical Injury 
  • Dental
  • Vision
  • Life Insurance
  • Medical Benefits App
  • Paid Holidays
  • Vacation and Sick time
  • Relocation Package and Signing Bonus
 Responsibilities
  • Oversee the parts sales process from start to finish.
  • Communicate with staff and customers in a friendly and professional manner.
  • Converse effectively/efficiently regarding customer parts status.
  • Read and understand the parts catalog when looking up and speaking to specific parts.
  • Answer phone calls, provide price quotes and other information to customers.
  • Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
  • Provide high level service to both internal and external customers.
  • Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
  • Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
  • Make sure all internal requests for parts are billed on service repair order.
  • Receive payment from retail customers or obtains credit authorization.
Qualifications
  • FCA parts experience preferred
  • High School Diploma or equivalent and prior auto parts sales experience (preferred)
  • Eager to improve in a dynamic work environment
  • Strong interpersonal and time management skills
  • Ability to read/interpret safety and maintenance documents
  • Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
  • Valid driver's license and clean driving record
  • Willing to submit to pre-employment drug screen and background check
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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