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MSP Program Manager

1 month ago

Plymouth Meeting, United States General Healthcare Resources, LLC Full time
Job DescriptionJob Description

Individuals that will likely thrive in this role are those that have program and project management experience in Human Resources, Recruiting Procurement or related functional areas. In order to succeed, individuals will need to be highly competent leaders who take initiative, yet are adaptable in dynamic environments, are able to routinely provide operational/tactical thinking and are very comfortable delegating work to both direct and indirect reports (and ultimately holding them accountable for the finished work product).

Responsibilities:

  • Program Management > your top priority will be ensuring successful delivery of the ongoing program requirements including, but not limited to:
  • Client Management > Client Relationship & Satisfaction Management - develop and maintain business relationships with key client stakeholders and hiring managers;
  • Operations Team Management & Development > a world class team is core to the success of any program; you will play a significant role in the overall Service Delivery team management including day-to-day tasks, communication, goal-setting and career development.

Knowledge of:

  • Healthcare Staffing Industry, Managed Service Provider (MSP) , Vendor Management Systems (VMS) , Procurement, Human Resources (HR)
  • Healthcare MSP Program Management experience strongly preferred
  • Experience leading teams to meet service level agreements and key performance indicators relevant for MSP business performance
  • Strong experience, and detail orientation, in report development
  • Experience in identifying and leading initiatives for process improvement
  • MS Excel and MS PowerPoint

Skills and Qualifications:

  • Effective communication, presentation, time management, organization, and planning techniques
  • Mentor and develop internal team members and external staffing partners
  • Problem solve and present conceptual information to all levels of internal and external management
  • Initiate, recommend, or provide solutions through designated channels
  • Manage data collection and reports for regular and ad hoc reporting needs
  • High level of attention to detail
  • Urgency and speed of response
  • High level of dedication and accountability

Benefits and Perks:

  • Base salary plus bonus
  • Weekly Direct Deposit
  • On-going training and Development, specific to our industry and your role to provide a true career opportunity.
  • Health, Dental, and vision insurance
  • 401K with company matching
  • Above-average PTO, 3 months parental leave
  • Free Calm app subscription with 5 dependents

About Us:

Hi there— we're GHR Healthcare, GHR to our friends For over 30 years, we’ve taken pride in offering top-tier career and staffing solutions for healthcare and community-based professionals and organizations. On our team, you’ll find a fulfilling career helping power positive outcomes in careers, organizations, and patient care across the country. At GHR, our commitment is to create an environment where every employee finds deep fulfillment in both their day-to-day work and the long-term vision of their career. Get to know us: www.ghrhealthcare.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.