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Loan Processor
3 months ago
Location- Ridgefield Park, Nj
Job Type- Contract (12 Months it will be extended)
Schedule- Hybrid (M-TH In office, F - WFH)
Job Description:
Top Skills: Proficient in Excel, Customer Service and/or Claims Experience, Great Communication Skills (Written and Verbal)
Summary:
The main function of the loan processor is to ensure timely, complete, and accurate packaging of all loans originated by loan officers.
Job Responsibilities:
- Gather information and take each file from pre-approval to closing.
- Verify loan documents including income credit appraisal and title insurance.
- Collect required documentation, review file documentation, and make sure all items needed are requested.
- Ensure that all loan documentation is complete, accurate, and complies with company policy.
- Establish, maintain, and update files, databases, records, and other documents for recurring internal reports.
- Act as a liaison between the borrower, underwriter, loan originator and lender.
- Contact and communicate with clients by telephone, e-mail, or in-person.
Skills:
- Basic knowledge in lending and the real estate industry.
- Excellent written and verbal communication.
- Strong attention to detail.
- Ability to handle multiple tasks with frequent interruptions.
- Knowledge of basic accounting processes and procedures.
- Basic computer skills including Microsoft Office.
Education/Experience:
- High school diploma or GED required.
- Bachelors degree in business or related field preferred.
- 3-5 years experience required.
Key Notes and Attributes:
- Collaborate with team members in the Product Safety department, PL Insurance Carrier, outside law firm and 3rd Party administrators.
- Generate daily/weekly/monthly reports, with analysis and recommendations
- Manage 4-7 ongoing and ad-hoc projects that may include KPIs and Metrics
- Ensure that all projects have required documentation as they move through the project tollgates
- Communicate to Product Liability leadership on project status and escalation/decision points
- Works cross functionally with HQ teams in Korea (occasional evening conference call) and operations to manage all possible risks.
- Experience working with and influencing cross-functional teams.
- Experience communicating with mid to top-level leaders (status reports, emails, presentations, F2F)
- Experience working within the insurance and/or home appliance industry a plus
- Experience with product development or testing a plus
- Experience working in a complex and wide organization and department
- Claims Adjuster License a plus
- Takes project ownership and possess leadership qualities with an entrepreneurial approach
- Explain reports and analysis to all levels of the organization
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