Front Desk Agent

1 month ago

Palm Springs, United States Trixie Motel Full time
Job DescriptionJob DescriptionSalary: $18-20


We are seeking a friendly, organized, and service-oriented Front Desk Agent to join our team at Trixie Motel. As the first point of contact for our guests, the Front Desk Agent plays a crucial role in ensuring an exceptional guest experience from the moment they walk through our doors. This position is responsible for handling check-ins, check-outs, guest requests, managing emails and phone calls, and providing general support and information to our guests.

 

Key Responsibilities

  • Guest Check-In/Check-Out:
    • Efficiently process guest check-ins and check-outs, ensuring all procedures are followed correctly, including managing reservations, issuing room keys, and providing guests with information about motel amenities and policies.
    • Handle credit card transactions accurately while managing the front desk cash drawer.
  • Customer Service:
    • Provide exemplary customer service to all guests, addressing and resolving guest inquiries and issues in a timely and satisfactory manner.
    • Offer assistance and information regarding local attractions, dining, entertainment, and directions to enhance the guest experience.
  • Communication:
    • Manage motel communication lines, including answering phone calls and emails, taking messages, and ensuring any guest requests or inquiries are addressed promptly.
    • Communicate effectively with other staff to ensure guest needs are met and motel operations run smoothly.
  • Reservations:
    • Assist with booking reservations, modifying existing reservations, and providing information about room availability and rates.
  • Administrative Duties:
    • Maintain accurate and up-to-date records of guest accounts and transactions.
    • Perform daily administrative tasks such as filing, data entry, and managing guest correspondence.
    • Ensure the front desk area is always clean, organized, and well-maintained.

 

Qualifications

  • High school diploma or equivalent; additional certification in hospitality is a plus.
  • Previous experience in a customer service or hospitality role, preferably in a motel or similar establishment.
  • Excellent communication and interpersonal skills, with the ability to interact positively with guests and team members.
  • Proficiency in using motel management software and general computer skills.
  • Strong organizational skills and the ability to multitask and handle pressure in a fast-paced environment.
  • Availability to work in shifts, including evenings, weekends, and holidays.

 

Work Hours & Benefits

  • This position may require flexible working hours, including evenings, weekends, and holidays.
  • Competitive salary and benefits package, including discounts on motel stays and dining.
  • Opportunities for professional development and advancement within the motel.

 

How to Apply

Interested candidates are invited to submit a resume and a cover letter highlighting their customer service experience and why they are a great fit for our Trixie Motel team. Please include any relevant certifications or training in the hospitality industry.

 

We are an equal opportunity employer and welcome applicants from all backgrounds. We value diversity and are committed to creating an inclusive environment for all employees.

  • Front Desk Agent

    1 month ago

    Palm Springs, United States Desert Sun Resort Full time

    Job Summary: We are seeking a friendly and professional Front Desk Agent to join our hospitality team. As a Front Desk Agent, you will be the first point of contact for our guests and provide exceptional customer service throughout their stay. Your role will involve managing guest inquiries, reservations, and ensuring a smooth check-in and check-out...

  • Front Desk Agent

    4 weeks ago

    Palm Beach, United States Highgate Hotels Full time

    The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Answer inquires from g Front Desk, Agent, Hotel, Office Agent, Operations

  • Front Desk Agent

    3 weeks ago

    Saratoga Springs, United States New Castle Hotels & Resorts Full time

    Position: Front Desk Agent Location: Saratoga Springs, NY Front Desk AgentHow can there be a better job than helping an excited family start their vacation or a road weary traveler rest by checking them into a fresh, clean room? As a Front Desk Agent you are often the first person -- and last person -- a guest speaks to so your genuine welcome and...

  • Front Desk Agent

    2 weeks ago

    Colorado Springs, United States Highgate Hotels, Inc. Full time

    The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. This position pays $15.50 an hour. This Front Desk, Agent, Hotel, Office Agent, Operations

  • Spa Front Desk Agent

    1 week ago

    Palm Beach Gardens, United States Crescent Hotels & Resorts Full time

    The Spa Front Desk Agent at PGA National Resort Responsibilities. Greet all guests promptly and in a courteous manner Handle all calls promptly and courteously providing accurate information Provide all guests with all Spa collateral material, inform Front Desk, Agent, Spa, Hotel, Guest

  • Front Desk Agent

    4 weeks ago

    Palm Beach, United States Four Seasons Hotels & Resorts Full time

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world cr Front Desk, Agent, Hotel

  • Front Desk Agent

    3 weeks ago

    Colorado Springs, United States Courtyard Colorado Springs North Air Force Academy Full time

    Job DescriptionJob DescriptionThe Courtyard by Marriott North Colorado Springs is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Full-Time position and the ideal candidate will have open availability.  The salary range for this position is $15.00 - $19.20 per hour based on...

  • Front Desk Agent

    2 weeks ago

    Colorado Springs, United States Residence Inn Colorado Springs First and Main Full time

    Job DescriptionJob DescriptionThe Residence Inn Colorado Springs First and Main is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Part-Time opportunity, with shifts times of 3PM to 10PM on various days of the week.  Hotel experience is preferred. The salary range for this...

  • Front Desk Agent

    4 hours ago

    Colorado Springs, United States Residence Inn Colorado Springs First and Main Full time

    The Residence Inn Colorado Springs First and Main is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Part-Time opportunity, with shifts times of 3PM to 10PM on various days of the week.  Hotel experience is preferred. The salary range for this position is $14.00 - $18.20 per...

  • Hotel Front Desk Agent

    4 weeks ago

    Colorado Springs, United States Doubletree by Hilton- Colorado Springs Full time

    Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant...

  • Front Desk Agent

    1 week ago

    Colorado Springs, United States Residence Inn Colorado Springs First and Main Full time

    The Residence Inn Colorado Springs First and Main is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Part-Time opportunity, with shifts times of 3PM to 10PM on various days of the week.  Hotel experience is preferred. The salary range for this position is $14.00 - $18.20 per...

  • Hotel Front Desk Agent

    2 hours ago

    Colorado Springs, United States Doubletree by Hilton- Colorado Springs Full time

    We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication...

  • Overnight Front Desk Supervisor

    5 days ago

    Palm Springs, United States Parker Palm Springs Full time

    ** Overnight Front Desk Supervisor** **Job Category****:** Front Office **Requisition Number****:** NIGHT01386 Showing 1 location **Job Details** **Description** Supervise Front Desk operations during your assigned shift to a consistently high standard Ensure the team has a current knowledge of hotel products, services, pricing and special promotional...

  • Hotel Front Desk Agent

    1 month ago

    Colorado Springs, United States Doubletree by Hilton Colorado Springs Full time

    Job DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal...

  • Hotel Front Desk Agent

    1 month ago

    Colorado Springs, United States Doubletree by Hilton Colorado Springs Full time

    We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication...

  • Front Desk Agent

    4 weeks ago

    Saratoga Springs, United States BBL Hospitality Full time

    Job DetailsJob Location Residence Inn Saratoga - Saratoga, NY Position Type Full Time Salary Range $16.00 - $18.00 Hourly Job Shift Any Job Category Hospitality - Hotel DescriptionCOME AND JOIN OUR AMAZING TEAM!$16-$18/hourFlexible shifts including Holidays and evenings Most positions do require weekend and holiday availability. We are pleased to share the...

  • Front Desk Agent

    1 week ago

    Palm Beach, United States The Brazilian Court Hotel Full time

    **Responsibilities**: Assist guests with any needs in a professional, organized, and timely manner. Communicates guests feed back and needs to the housekeeping and engineering departments. Understands the importance of providing all guests with hotel service standards. **Physical Requirements**: Must be able to stand for long periods of time. **Job...

  • Front Desk Agent

    1 week ago

    Palm Beach, United States BRAZILIAN COURT HOTEL Full time

    **Responsibilities**: Assist guests with any needs in a professional, organized, and timely manner. Communicates guests feed back and needs to the housekeeping and engineering departments. Understands the importance of providing all guests with hotel service standards. **Physical Requirements**: Must be able to stand for long periods of time. **Job...

  • Front Desk Agent

    1 day ago

    Palm Beach, United States Rock Palm Beach Services Llc Full time

    Job DescriptionJob DescriptionReports To: General ManagerResponsibilities:Assist guests and residents with any needs in a professional, organized, and timely manner. Communicates guests feedback and needs to the appropriate departments. Understands the importance of providing all guests with hotel service standards.Physical Requirements:Must be able to stand...

  • Hotel Front Desk Agent

    15 hours ago

    Royal Palm Beach, United States Royal Inn Hotel Full time

    Location: Royal Inn Hotel 675 Royal Palm Beach Blvd. Royal Palm Beach, FL 33411 We are looking for a friendly, flexible, professional, experienced Front Desk Agents at the Royal Inn Hotel in Royal Palm Beach, FL! If you have a talent for customer service, prior work experience in the hotel industry, are computer-savvy, detailed-oriented, and are a problem...