Hotel Assistant Manager

3 weeks ago

Grand Rapids, United States Affordable Suites Grand Rapids Full time
Job DescriptionJob DescriptionWe are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations, and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for youCompensation:

$42,000

Responsibilities:
  • Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed
  • Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
  • Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
  • Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
  • Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support
Qualifications:
  • Have superb communication skills, organizational skills, and problem-solving skills
  • Must have at least 3 or more years of experience in the hospitality field
  • You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
  • This role requires a strong emphasis on putting the guest first and providing exceptional customer service
  • This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
About Company

Affordable Suites has been in the long-term lodging industry for 40 years. The room layout for each 500+ square-foot suite was intentionally designed to feel residential, with a dedicated living room, a full kitchen, and a separate bedroom. With a strong corporate financial backing and an experienced executive team in place, the Matthews, North Carolina-based chain is committed to building a strong portfolio of quality extended-stay hotels.

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