Front Desk Attendant

2 weeks ago

Billings Metropolitan Area, United States Kelly Inn Full time
Job DescriptionJob Description

Are you passionate about providing exceptional customer service? We are looking for you

At Kelly Inn in Billings, Montana, we pride ourselves on our dedication to delivering outstanding hospitality to our guests. We are currently seeking a motivated and friendly Front Desk Attendant to join our team. As a Front Desk Attendant, you will be the first point of contact for our guests and have a critical role in ensuring their stay is memorable and enjoyable.

Shifts will vary between 7-3pm and 2-10pm.

Responsibilities:

  • Greet and welcome guests with a warm and friendly demeanor
  • Register guests and assign rooms, accommodating special requests whenever possible
  • Provide information about hotel amenities, local attractions, and directions to assist guests
  • Handle guest check-ins and check-outs efficiently, ensuring accurate billing and payments
  • Assist guests with inquiries and resolve any issues promptly and courteously

Requirements:

  • Excellent communication and interpersonal skills
  • Great customer service skills - ability to anticipate and fulfill guest needs
  • Ability to handle multiple tasks simultaneously and prioritize accordingly
  • Attention to detail and strong organizational skills
  • Proficiency in operating computer systems and standard office software

If you have a passion for service excellence and enjoy working in a fast-paced, dynamic environment, this may be the perfect opportunity for you.



#hc116313

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