Front Desk, Part-Time

4 weeks ago

South Padre Island, United States Memco Full time
Job DescriptionJob Description

Job Summary: We are seeking a friendly and reliable Part-Time Front Desk Associate to join our team at South Padre Island. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to handle multiple tasks efficiently. This role involves interacting with guests, managing reservations, and ensuring smooth operations at the front desk.

Abilities:

  • Proficient with computer systems; hospitality experience preferred.
  • Strong multitasking and organizational skills.
  • Excellent verbal and written communication skills.
  • Good judgment and ability to follow managerial directions.
  • Creative and able to work well under pressure.
  • Bilingual in Spanish and English is a plus.
  • Quick to respond in emergency situations.
  • Proficient in MS Office.
  • Strong customer service skills and a positive attitude.
  • Basic math skills.

Responsibilities:

  • Manage and monitor work orders.
  • Check in contractors and ensure all records are accurately completed.
  • Communicate effectively with contractors, guests, and property owners.
  • Work from 9 am to 5 pm or as required.
  • Uphold and represent the company’s values, vision, and mission.
  • Handle check-ins, check-outs, reservations, and generate reports.
  • Enforce property rules and assist owners and guests with inquiries.
  • Perform tasks as assigned by the manager.
  • Be courteous and helpful to all.
  • Maintain a daily activity log.
  • Familiarize yourself with the property and its condos.
  • Sell items and manage the cash register.
  • Report unusual situations with photos and documentation; take immediate action when necessary.
  • Update night staff on any pending tasks.
  • Prepare keys for fumigation services.
  • Monitor for suspicious activities.
  • Support eviction events and contact the police if needed.
  • Assist with condo inspections.
  • Act as a witness when required.
  • Handle situations independently and escalate to the manager when necessary.
  • Greet guests and owners, providing excellent customer service.
  • Answer questions and handle incoming calls.
  • Accept and manage mail and packages.
  • Be available to work weekends.

Qualifications:

  • High school diploma or equivalent.
  • Previous experience in a front desk or customer service role is preferred.
  • Strong attention to detail and organizational skills.
  • Ability to work flexible hours, including weekends.
  • Professional appearance and demeanor.

Location: South Padre Island, TX

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