Manager BI and Reporting

2 weeks ago

Seattle, United States Community Health Plan of Washington Full time
Job DescriptionJob Description

Who we are

Community Health Plan of Washington is an equal opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to any actual or perceived protected characteristic or other unlawful consideration.

Our commitment is to:

  • Strive to apply an equity lens to all our work.
  • Reduce health disparities.
  • Become an anti-racist organization.
  • Create an equitable work environment.

About the Role

The leader of the Business Intelligence (BI) team will play a crucial role in managing and driving the delivery of enterprise-wide reporting and analytics services. Responsibilities include overseeing a high-performing team engaged in business analysis, data insights, predictive analytics, and dashboard development. Collaborating closely with Data Management, Application Development, and Infrastructure teams, the role involves defining BI infrastructure, ensuring alignment with the organization's strategy and road map. Additionally, this position is responsible for partnering with enterprise health services, clinical program management, product, and various core business teams to facilitate design and evolution of a fully integrated data analytics platform.

To be successful in this role, you:

  • Possess bachelor’s degree in computer science or related field, or an equivalent combination of education and highly relevant work experience required.
  • Have managed care health plan or health care industry experience with a strong preference for state and federal government health insurance programs.
  • Have minimum five (5) years of software development experience, as a lead or manager.
  • Have minimum five (5) years’ experience working in a complex organization structure, working across functional teams to complete work on time and on budget.
  • Have minimum two (2) years of project management or related experience, preferably with Agile/Scrum methodology.
  • Proficient in object-oriented design, SQL coding, data analysis, creation of predictive data models and development using BI tools preferred.
  • Have experience with professional software engineering practices including full software development cycle, coding standards, code reviews, source control management, build processes, testing and operations.

Essential functions and Roles and Responsibilities:

  • Lead, mentor, and manage a high-performing BI team, overseeing resource allocation, productivity, and conducting assessments and ongoing staff development.
  • Own the design, development, and maintenance of data analytics platforms to influence product decisions.
  • Collaborate with senior management and stakeholders to understand data needs, recommend strategic solutions, and establish standards for business analysis and development practices.
  • Manages technology vendors supporting key analytics initiatives.
  • Deliver results in an agile environment, prioritizing business needs.
  • Orchestrate cross-functional activities for timely deliverables and standardize dashboard/report consumption for budgeted BI service delivery.
  • Lead technical programs aligned with enterprise strategic planning and identify opportunities to align projects with business-critical initiatives.
  • Develop and maintain automated systems, reports, and dashboards to drive key decisions.
  • Ensure compliance with established standards in BI activities, oversee deployment and troubleshooting of BI solutions, and monitor/report improvements in BI systems and services.
  • Other duties as assigned. Essential functions listed are not necessarily exhaustive and may be revised by the employer, at its sole discretion.

Knowledge, Skills, and Abilities:

  • Strong relationship-building skills to establish and maintain positive working relationships across the organization.
  • Proficiency in project management, workflow management, vendor management, and budgeting.
  • Solid background in data analysis, including extracting and manipulating data, utilizing advanced mining features, and delivering actionable business intelligence.
  • Broad technical background in data analytics, coupled with strong business acumen and a customer-centric focus.
  • Adaptable in an ambiguous environment, meeting deadlines and standards.
  • Desire to stay current with evolving business analysis, development, and quality assurance disciplines.
  • Effective presentation skills for conveying ideas and concepts to audiences at all levels.
  • Excellent communication skills, both verbal and written, with a listening-oriented approach.

As part of our hiring process, the following criteria must be met:

  • Complete and successfully pass a criminal background check.

Criminal History: includes review of criminal convictions and probation. CHPW does not automatically or categorically exclude persons with a criminal background from employment. The applicant’s criminal history will be reviewed on a case-by-case basis considering the risk to the business, members, and/employees.

  • Has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency.
  • Vaccination requirement (CHPW offers a process for medical or religious exemptions)
  • Candidates whose disabilities make them unable to meet these requirements are considered fully qualified if they can perform the essential functions of the job with reasonable accommodation.

Compensation and Benefits:

The position is FLSA Exempt and is eligible for overtime. Based on market data, this position grade is 72 (see full range below) and has a 10 % annual incentive target based on company, department, and individual performance goals.

CHPW offers the following benefits for Full and Part-time employees and their dependents:

  • Medical, Prescription, Dental, and Vision
  • Telehealth app
  • Flexible Spending Accounts, Health Savings Accounts
  • Basic Life AD&D, Short and Long-Term Disability
  • Voluntary Life, Critical Care, and Long-Term Care Insurance
  • 401(k) Retirement and generous employer match
  • Employee Assistance Program and Mental Fitness app
  • Financial Coaching, Identity Theft Protection
  • Time off including PTO accrual starting at 17 days per year.
  • 40 hours Community Service volunteer time
  • 10 standard holidays, 2 floating holidays
  • Compassion time off, jury duty

Sensory/Physical/Mental Requirements:

Sensory*:

  • Speaking, hearing, near vision, far vision, depth perception, peripheral vision, touch, smell, and balance.

Physical*:

  • Extended periods of sitting, computer use, talking and possibly standing
  • Simple grasp, firm grasp, fine manipulation, pinch, finger dexterity, supination/pronation, wrist flexion
  • Frequent torso/back static position; occasional stooping, bending, and twisting.
  • Some kneeling, pushing, pulling, lifting, and carrying (not over 25 pounds), twisting, and reaching.

Mental:

  • Frequent decision-making. Ability to gather and assess data, determine appropriate actions, apply protocols and knowledge to unique situations, problem-solve and provide consultation.

Work Environment:

Office environment Employees who frequently work in front of computer monitors are at risk for environmental exposure to low-grade radiation.

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