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Service Manager
3 months ago
Position Overview:
The Service Manager will lead the service department in delivering high-quality HVACR maintenance and repair services. This role involves overseeing technicians, managing client relationships, and ensuring efficient operations that meet or exceed performance standards.
Key Responsibilities:
- Supervise and coordinate daily operations of the service team, ensuring timely and effective service delivery.
- Maintain client relationships, addressing concerns and providing solutions throughout the project lifecycle.
- Manage job costing, budgets, and performance tracking to ensure profitability and on-time completion.
- Support continuous improvement by developing training programs and process enhancements.
- Ensure compliance with all safety standards, regulations, and industry best practices.
Qualifications:
- Minimum of 5 years of experience in HVACR service management.
- Strong leadership, problem-solving, and organizational skills.
- Experience in commercial and residential HVACR systems.
- Knowledge of job costing and budgeting practices.
- Excellent communication and customer service skills.