Sr. Programmer Analyst

2 weeks ago

Arlington, United States Ohm Systems Full time
Job DescriptionJob Description

Title: Sr. Programmer Analyst

Clearance: Public Trust

Job Description

  • The Production Support Analyst is responsible for working across designated teams to ensure applications are fully available to all stakeholders and USPS customers.
  • This individual will assist development teams in deployments, routine patching and system application monitoring / troubleshooting.
  • Will analyze and evaluate complex data file processing, help translate customer reporting requirements and create reports, and provide application testing and validations.
  • Will lead incident response calls and contribute / create after action reports.

Skilled in the following:

  • Strong working knowledge of SQL. Ability to understand and write complex SQL using select statements, views, joins, indexing and to create report data
  • Demonstrated experience using UNIX commands to manage production Linux servers, including creation and maintenance of shell scripts to manage application maintenance activities
  • Demonstrated experience using SQL query on Oracle Databases to perform Database lookups

Strong knowledge of one or more of the following:

  • Incident Management Ability to lead as a Critical Incident Manager to restore production applications impacting events
  • Ability to quickly respond to system alerting to reduce application downtime to customers
  • Strong written and verbal communication skills and proven ability to effectively work directly with stakeholders, executives, and technical staff
  • Effective liaison between business and technical teams
  • Demonstrated knowledge of terminology, usage, and operating characteristics of hardware, software, and operating system components
  • Strong facilitation skills to effectively lead Production Support Application Monitoring in real-time

Desired experience using:

  • Agile methodologies, Version One, ServiceNow, Application Lifecycle Management (ALM), logging tools such as Splunk Enterprise, monitoring tools such as Neustar and AppDynamics.
  • Experience with cloud monitoring tools such as GCP Cloud Monitoring (Stackdriver) is a plus.

Education

  • Bachelor's Degree in a technical discipline

Additional Required Skills/Experience

  • A minimum of ten (10) years experience in software development and/or related field;
  • A degree from an accredited College/University in Software Engineering, Computer Science, or related discipline is preferred;
  • Able to perform all functional duties independently on high-visibility programs, or mission critical aspects of a given program;
  • Able to oversee the efforts of direct reporting resources and/or be responsible for the efforts of all staff assigned to a specific job;
  • Experience training/mentoring less experienced personnel;
  • Extensive knowledge of and experience with designing, developing, implementing, and maintaining complex business, accounting and management information systems;
  • Extensive experience developing/supporting software applications using more than one of these software technologies: Java, Active Server Pages (ASP), JavaScript, Oracle DBMS, SQL Server DBMS, Visual Basic;
  • Extensive experience collaborating with end users to define new software system requirements;
  • Experience training/instructing end users on the use of software applications;
  • Experience authoring or contributing to software-related documentation such as requirements specifications, design documents, technical manuals, and user manuals;
  • Able to obtain Postal clearance;
  • Excellent communication skills.

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