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Technical Projects Associate
3 months ago
Technical Projects Associate – Level 1
Natural Wireless is a growing urban based fixed wireless Internet provider serving
customers in New York City, Philadelphia and Miami. Highly rated by customers ---
residential, commercial and events – we offer superior reliability, performance and
speeds via our advance and innovative network communication systems. Our approach
and business practices enable the delivery of highly competitive and superior
broadband Internet with outstanding value.
Why Join Our Team?
- Loyal customer base – our customers love us
- Dedicated Employees – work with teams that care
- Exciting Growth Industry – Wireless Communications
- Outstanding Career Opportunities
- Proven, Growing and Stable -- self-sufficient organization for 20+years
- Stay current with technology
If you welcome technical challenges, working with people and enjoy solving problems,
we encourage you to apply. Learn more about us at www.naturalwireless.com.
Position Overview:
This position is for our New York City market. You will survey customer locations and
design communication networks for operation at these locations. You will work with
property managers and owners to seek approval of your network designs and work with
our installation teams to ensure proper installation. These systems are deployed at
commercial businesses and large residential apartment complexes in the New York City
Area (Manhattan, Queens, Brooklyn, Bronx, Staten Island and Northern New Jersey).
Duties And Responsibilities
- Site-Survey multi-unit buildings for network communication systems.
- Systems consist of wireless, fiber optic, copper cabling and network equipment.
- Responsible for all client communications, conflict resolution, and contract compliance on client deliverables.
- Provide excellent customer support and high-level engagement in troubleshooting complex issues.
- Oversee installation team progress and project progress, establish administrative guidance on project execution and ensure compliance with predetermined project deliverables.
- Create and maintain project plans, dashboards, and reporting throughout the project lifecycle
- Responsibility for all aspects of the project, scope, schedule, design, quality and staff
- 70-75% Field Travel
- Bachelor's Degree preferred, preferably in Engineering, Construction Management or related technical field.
- Excellent negotiation and communication skills.
- Detail-oriented with the ability to manage multiple tasks simultaneously.
- Demonstrated exceptional problem-solving skills.
- Ability to communicate technical topics clearly and effectively with both internal and external customers.
- Business-minded and able to maintain a commercial focus.
- Valid Driver License and comfortable driving in New York City
- Proficient with Email, MS Suite (Excel, Word, etc.), G Suite (Sheets, Slides, etc.) and Google Earth.
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