Customer Care Coordinator

1 month ago


Richfield, United States 360care Full time
Job DescriptionJob Description

Overview

This position is responsible for managing all aspects of the post-sale relations between 360Care and the contracted long-term care facilities.


Responsibilities

  • Serve as primary contact for contracted facility personnel by communicating regularly with facility contact, territory marketers, local management, and providers.
  • Review planned visits and schedules created by the dental/ancillary coordinators, including edits.
  • Assist with daily updates for facility records and visits.
  • Review schedule for field staff, ensuring all visits are covered logistically and to support the provider.
  • Correspond with facility on patient and visit information.
  • Deliver high quality and time sensitive information to all customers
  • Submit credentialing information to facilities for providers upon request.
  • Provide prompt feedback to management on any facility concerns.
  • Function at a high level of personal productivity.
  • Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
  • Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.
  • Reacts positively to change and performs other duties as assigned.

Qualifications

      • Excellent Customer Service Skills
      • Electronic Medical Records experience preferred
      • Medical or Dental office experience preferred

      • Must be proficient with Microsoft Office

      • Critical thinking/Solutions-based skills required for a time sensitive environment
      • Strong oral and written communication skills required
      • Strong time management skills and sense of urgency required
      • Ability to multi-task and strong attention to detail
      • Exceptional organizational, analytical, and problem-solving skills

We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.

We are an equal opportunity employer.



  • Richfield, United States Foundations Worldwide Full time

    Job DescriptionJob DescriptionFoundations Worldwide, Inc is a rapidly growing, Ohio-based, children’s product company. Encompassing four core brands, our growth strategy is centered around expanding our owned eCommerce platforms along with our online platform partnerships with Amazon, Wayfair, Target, Walmart, and more. We are committed to providing...


  • Richfield, United States Foundations Worldwide Inc Full time

    Foundations Worldwide, Inc is a rapidly growing, Ohio-based, children's product company. Encompassing four core brands, our growth strategy is centered around expanding our owned eCommerce platforms along with our online platform partnerships with Amazon, Wayfair, Target, Walmart, and more. We are committed to providing childcare products that exceed our...


  • Richfield, United States Foundations Worldwide Full time

    Job DescriptionJob DescriptionFoundations Worldwide, Inc is a rapidly growing, Ohio-based, children’s product company. Encompassing four core brands, our growth strategy is centered around expanding our owned eCommerce platforms along with our online platform partnerships with Amazon, Wayfair, Target, Walmart, and more. We are committed to providing...


  • Richfield, United States Foundations Worldwide Inc Full time

    Foundations Worldwide, Inc is a rapidly growing, Ohio-based, children's product company. Encompassing four core brands, our growth strategy is centered around expanding our owned eCommerce platforms along with our online platform partnerships with Amazon, Wayfair, Target, Walmart, and more. We are committed to providing childcare products that exceed our...


  • Richfield, United States Illing Packaging Full time

    **Job Summary**: The Customer Service Representative (CSR) maintains and grows relationships with customers for day-to-day order entry, freight coordination, and question and complaint resolution. The CSR supports sales initiatives to grow and maintain account service levels. **Supervisory Responsibilities**:None. **Duties/Responsibilities**: -...


  • Richfield, United States U-Haul Full time

    Location: 1080 S US Hwy 89, Richfield, Utah 84701 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company's newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that customers are provided with friendly...


  • Richfield, United States Giant Eagle Full time

    Job Summary Distribution System Coordinators provide support to all various areas of distribution operations including shipping, receiving and inventory control. They coordinate work activities of distribution support specialists to efficiently achieve production demands. Job Description Experience Required: 0 to 6 months Experience Desired: 1-3 years...

  • Wellness Coordinator

    4 weeks ago


    Richfield, United States SilverCrest Full time

    Start a new career as a Wellness Coordinator at Village Shore Campus, an Assisted Living Campus! Unleash your passion for creating memorable experiences as a Wellness Coordinator at Village Shore Campus. Join our vibrant community where joy and fulfillment intertwine. Apply today and receive a response within 48 hours! Why choose Village Shores? Great work...

  • Wellness Coordinator

    1 month ago


    Richfield, United States SilverCrest Full time

    Start a new career as a Wellness Coordinator at Village Shore Campus, an Assisted Living Campus! Unleash your passion for creating memorable experiences as a Wellness Coordinator at Village Shore Campus. Join our vibrant community where joy and fulfillment intertwine. Apply today and receive a response within 48 hours! Why choose Village Shores? Great work...

  • EHS Coordinator

    1 week ago


    Richfield, United States Clayton Homes Full time

    Clayton Homes, a Berkshire Hathaway company and the nation's leading housing provider, is a vertically integrated housing company that builds, sells, and insures affordable housing. Our commitment to creating a World Class Customer Experience is unparalleled in the housing industry and we believe it begins with a World Class Team Member Experience. From...

  • Sales Coordinator

    4 weeks ago


    Richfield, United States Sherwin-Williams Full time

    This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Branch coordinators are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain...

  • Wellness Coordinator

    1 month ago


    Richfield, United States SilverCrest Full time

    Start a new career as a Wellness Coordinator at Village Shore Campus, an Assisted Living Campus! Unleash your passion for creating memorable experiences as a Wellness Coordinator at Village Shore Campus. Join our vibrant community where joy and fulfillment intertwine. Apply today and receive a response within 48 hours! Why choose Village Shores? Great work...

  • Wellness Coordinator

    4 weeks ago


    Richfield, United States SilverCrest Full time

    Start a new career as a Wellness Coordinator at Village Shore Campus, an Assisted Living Campus! Unleash your passion for creating memorable experiences as a Wellness Coordinator at Village Shore Campus. Join our vibrant community where joy and fulfillment intertwine. Apply today and receive a response within 48 hours! Why choose Village Shores? Great work...

  • Sales Coordinator

    1 month ago


    Richfield, Minnesota, United States The Sherwin-Williams Company Full time

    This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Branch coordinators are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain...


  • Richfield, United States TJX Companies, Inc. Full time

    Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adventure. Same with working here. It’s an environment of endless possibilities, where everyone is empowered to think on their feet, evolve our processes, and embrace the many opportunities that come with the unknown.If this sounds like you,...

  • EHS Coordinator

    7 days ago


    Richfield, United States Clayton Homes Full time

    Clayton Homes, a Berkshire Hathaway company and the nation's leading housing provider, is a vertically integrated housing company that builds, sells, and insures affordable housing. Our commitment to creating a World Class Customer Experience is unparalleled in the housing industry and we believe it begins with a World Class Team Member Experience. From...


  • Richfield, United States R1 RCM Full time

    Location:  Sanpete Valley and/or Sevier ValleyShift:  Variety (full time, part time, as needed) As our Customer Service Representative, you’ll work to help our patients check into the hospital. It’s fast-paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions by...


  • Richfield, United States Opportunity Partners Full time

    Why Opportunity Partners? As part of a mission-focused nonprofit that values positive impact, compassion and partnership in our community, Opportunity Partners will train you for success! Join our award-winning team where youll do life-changing work and help advance the quality of lives for people with disabilities. Our staff works together in achieving the...


  • Richfield, United States Opportunity Partners Full time

    Why Opportunity Partners? As part of a mission-focused nonprofit that values positive impact, compassion and partnership in our community, Opportunity Partners will train you for success! Join our award-winning team where youll do life-changing work and help advance the quality of lives for people with disabilities. Our staff works together in achieving the...


  • Richfield, United States Opportunity Partners Full time

    Why Opportunity Partners? As part of a mission-focused nonprofit that values positive impact, compassion and partnership in our community, Opportunity Partners will train you for success! Join our award-winning team where you'll do life-changing work and help advance the quality of lives for people with disabilities. Our staff works together in achieving the...