Customer Engagement Associate

4 weeks ago


Cupertino, United States Step Stadia Full time
Job DescriptionJob Description

Are you looking for a rewarding challenge? We’re seeking a Customer Engagement Associate to join our reputable team Our Customer Engagement Associates strive to make a difference in the community and are eager to shape the future. Step Stadia has the privilege of working with government-funded initiatives that grant access to affordable wireless plans and devices for all. Maintaining connections with friends, family, doctors, and school is essential, and our Customer Engagement Associates serve as vital liaisons, bridging the gap between wireless providers and the community. If you’re looking for a meaningful career that’s more than a job, our Customer Engagement Associate role is for you

 

Our Culture:

  • Energetic Environment: We thrive on positive energy and a can-do attitude which has secured our reputation as a top customer service and outreach firm.
  • Continuous Learning: Our workplace provides an environment that encourages personal and professional growth by offering tailored training programs and ensuring access to experienced mentors.
  • Diversity and Inclusion: We value diversity and create an inclusive atmosphere where every individual’s unique perspective is heard.
  • Team Functions: We regularly organize team events and activities that foster camaraderie and a sense of unity.
  • Passion for Impact: We are deeply passionate about making a meaningful impact in the community we serve and providing top-tier customer service.
 

Customer Engagement Associate Responsibilities:

  • Contribute to outreach initiatives and promote enrollment programs to potential customers by directly engaging with members of the community.
  • Support customers by providing information about enrollment prerequisites, processes, and available services.
  • Review and verify customer eligibility based on specific criteria, such as age, income, or enrollment prerequisites.
  • Ensure applications are input into our system correctly and the required supporting materials are provided.
  • Adhere to government compliance protocol and maintain professionalism at all times.
  • Collaborate with the Customer Engagement Associate team to evaluate the efficiency of enrollment programs and recommend enhancements as needed.
 

Customer Engagement Associate Qualifications:

  • High school diploma or equivalent preferred.
  • Previous background in sales, community outreach, or a customer-facing role.
  • Confident in engaging directly with community members and effectively presenting information to potential customers.
  • Passionate about helping others and eager to make a difference in the community.
  • Comfortable working independently or as part of a team.
  • Ability to work in a fast-paced environment.
  • Ability to work a flexible schedule as needed, including evenings and weekends.

Powered by JazzHR

MMxKRQeYJg



  • Cupertino, United States TMG Services Full time

    Job DescriptionJob DescriptionAre you someone who is looking for a fresh start? A new challenge? An opportunity to learn something completely new? We want to talk to YOU !We work with nationally recognized telecommunications companies in the local San Jose area. Through our partnerships, we have been able to help grow the business of our clients while...


  • Cupertino, United States PGA TOUR Superstore Full time

    Golf's Happy Place! Hourly Pay Range of $18 to 20.52 At PGA TOUR Superstore, we're always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the...


  • Cupertino, United States Staples Full time

    **Retail Sales Print Associate** **Function: Retail Locations** **Address: 20830 Stevens Creek Blvd** **City / State: Cupertino, CA US** **Date Posted: March 4, 2022** **Type: Part-time** **Permanent / Contract: Regular** **Job Number: 1204113** Staples Connect is focused on our customer and our community, while empowering you to learn, grow and deliver. As...

  • Retail Associate

    6 days ago


    Cupertino, United States Ross Stores, Inc. Full time

    Our values start with our people, join a team that values you! We are the nation's largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and...


  • Cupertino, United States Staples Full time

    As a Tech Sales Associate , you will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. You’ll provide exceptional customer service and have our customer’s needs in mind while helping them find a total technology solution both in-store and through the kiosk (training provided). Get great...


  • Cupertino, United States Apple Inc. Full time

    Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don't just build products - they craft the kind of wonder that's revolutionized entire...


  • Cupertino, United States Fifth Third Bank, N.A. Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service,...


  • Cupertino, United States Home Goods Full time

    HomeGoods - 20730 Stevens Creek Boulevard Cupertino Crossroads Shopping Ctr 95014 [Retail Sales / Team Member] As a Merchandise Associate at HomeGoods, you'll: Role model established customer experience practices with internal and external customers; Support and embody a positive store culture through honesty, integrity, and respect; Accurately ring customer...

  • Retail Associate>

    1 week ago


    Cupertino, United States TJ Maxx Full time

    T.J. Maxx - 20730 Stevens Creek Blvd 95014 [Retail Sales / Team Member] As a Retail Associate at T.J. Maxx, you'll: Role model established customer experience practices; Support and embody a positive store culture; Accurately ring customer purchases/returns; Promote credit and loyalty programs; Maintain and uphold merchandising procedures and standards;...


  • Cupertino, United States Marukai Corp. Full time

    Description The job summary of the Customer Service Assistant Department Leader is to support Department Leader to motivate, coach, inspire, train and direct the customer service team on the best ways and approach to relate to customers as they attend to their needs. The Customer Service Assistant Department Leader ensures that the entire store is always...


  • Cupertino, United States SummerWinds Nursery Full time

    Job DetailsJob Location59 - Cupertino, CASalary Range$18.00 - $19.00 HourlyDescriptionSummerWinds Nursery is looking to hire a part-time Nursery Associate at our retail store in Cupertino, California. Do you work well as part of a team and thrive in a fast-paced environment? Are you looking to work with a fun group of people? Would you like a job that offers...

  • Store Associate

    5 days ago


    Cupertino, United States CVS Health Full time

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we...


  • Cupertino, United States S&G Carpet and More Full time

    Job DescriptionJob DescriptionAre you looking for a career and not just a job? If you are ready to make a change, we invite you to join the S&G Carpet family!At S&G we value our team and provide a structured training program to promote your success.  This position is a terrific entry-level sales role that has launched many highly successful sales...


  • Cupertino, United States H&R Block Full time

    **510357BR** **Title:** Accelerated Tax Associate **Our Company** **:** At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel...


  • Cupertino, United States eTeam Inc Full time

    Job Brief: Developer Marketing’s mission is to empower developers to innovate and secure their apps with Auth0. We engage and educate the global developer community about Auth0 and identity at events and through compelling content. Auth0, a product unit of Client, is looking for an Advocacy Program Operations Associate. This role will be responsible for...


  • Cupertino, United States Pinstripe Garment Care Full time

    Job DescriptionJob DescriptionDrycleaners looking for a front counter associate for closing shift 2-7pm. Open to add more hours based on experience. Experience with customers or in a drycleaners is a plus. Must speak fluent english and have good customer service skills. Other duties include counting garments, knowing different types of garments and pricing,...


  • Cupertino, United States Asurion Full time

    **** **Roving Retail Associate, Electronics Repair** **Roving Technician, ubreakifix** **Posting Title:** Retail Associate, Electronics Repair For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. We help people do more with their technology and stay...


  • Cupertino, United States Young Scholars Full time

    QUALIFICATIONS - Bachelor's degree (completed) - 3+ year of experience in education and/or sales - A valid driver's license and reliable vehicle - Strong organizational and planning skills - Strong communication and presentation skills - Strong customer service skills - An ability to prioritize, work independently, and work on multiple activities - A dynamic...

  • Trade Project Manager

    4 weeks ago


    Cupertino, United States Russell Tobin Full time

    Job DescriptionJob Description Russell Tobin & Associates is currently seeking a Trade Project Manager (Corporate Procurement), 09 Months Contract role for one of our Fortune 500 clients, at Cupertino, CA (Hybrid) . Apply today for immediate consideration. Hourly Pay: $70 to $79 W2 Key Qualifications: Extraordinary verbal communication skills, the ability to...


  • Cupertino, United States Staples Full time

    As a Price Checker, you will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. You'll provide an exceptional customer experience by maintaining accurate pricing in the store. You will perform price changes and price audits to ensure the store is compliant with California pricing laws.Get great...